Receptionist, Norton Children's Medical Group - Hikes Point, Shift Times Vary

Responsibilities

Monday-Friday, rotating shift: 7:30a-4p, 8a-4:30p, 8:15a-4:45p, 8:30a-5p + Occasionally late night on Monday's working 9:30a-6p + Saturday's 7:30a-12p, usually every 4-5 weeks

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.

Desired

• Ability to speak Spanish
• High School Diploma or GED High school diploma preferred.