Product Manager, Consumer

Product Manager, Consumer

San Francisco, CA | New York City, NY

About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Claude.ai is one of the fastest-growing AI products in the world, with tens of millions of users worldwide relying on Claude across web, mobile, and desktop. As a Product Manager for Claude.ai, you'll be responsible for core parts of the Claude.ai product experience spanning how people interact with Claude, how new model capabilities show up in the product, and how the everyday experience drives value for our users.

You'll be improving and scaling a product that has enormous reach. This requires strong judgment about what to build next, deep care for craft and quality, and the ability to move quickly with a cross-functional team of engineers, designers, researchers, and data scientists while maintaining our commitment to safety and beneficial AI.

Responsibilities

• Own the product strategy, roadmap, and execution for core parts of the Claude.ai experience across web, mobile, and desktop
• Lead the ideation, development, and launch of features on Claude.ai
• Translate frontier model capabilities into simple, intuitive experiences that a broad consumer audience can understand and love
• Analyze product metrics and user feedback to identify opportunities and optimize performance
• Use a mix of quantitative data, experimentation, and user research to deeply understand user behavior and make prioritization calls
• Set a high bar for quality and craft — sweat the details of the everyday interactions that millions of people experience
• Partner closely with design, engineering, data science, research, and marketing to ship high-impact product improvements at a fast cadence
• Balance rapid iteration with our commitment to AI safety and ethics

Qualifications

• 6+ years of product management experience, majority in consumer-focused roles
• Experience working on consumer products with millions of users
• Exceptional product taste and instincts for what makes experiences delightful
• Highly analytical and fluent in experimentation and using data to drive decisions
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, ambiguous environment
• Passion for AI technology and its potential impact on society
• Technical background or ability to work effectively with engineering teams
• Founder experience is a plus
• AI product experience is a plus
• Working on products that were both B2C and B2B is a plus

The expected salary range for this position is: Annual Salary: $305,000—$385,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How We're Different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come Work With Us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.