Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent, I worked as a State Farm Claims Adjuster, which gave me a strong foundation in understanding coverage, customer needs, and how to truly help people when it matters most. I attended the University of Illinois in Champaign and am a proud parent of two. Outside the office, I enjoy spending time with my family, golfing, and staying active—snowboarding used to be a favorite before moving to the Midwest.

Community involvement is important to me, and I stay engaged through the local Rotary and TEDx, reflecting our commitment to growth, learning, and giving back. For our team, we offer health benefits and a hiring bonus, along with an environment that values accountability, independence, and personal development.

We’re looking for team members who are self-sufficient, motivated, and eager to grow—people who want to build something meaningful alongside a team that’s just getting started and headed in the right direction.

ROLE DESCRIPTION:
Danny Chung - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.