Director, Remote Contact Center Performance & Operations
Marsveterinary
- Remote job
Marsveterinary is hiring a Director, Contact Center Performance & Operations to lead operational infrastructure for a high-performing contact center. This role is pivotal in enhancing service delivery and operational effectiveness supported by a dedicated team. The ideal candidate will have over seven years of leadership experience in contact centers and be skilled in analytics and team management. The position primarily supports remote work from Washington. Competitive salary and benefits included. #J-18808-Ljbffr Marsveterinary
$164.74k - $187.2k
...soon as possible. Where You will Work Remote role open to candidates residing in... ...the hired applicant. Incentives are performance based and targets vary by role. Job... ...This position leads the strategy and operations of the Contact Center, ensuring exceptional service across...Remote workOperationsPerformance16 hoursFull timeLocal areaImmediate startMonday to Friday$150k - $213.72k
...Home Solutions, also operated as American Water Resources... ...Summary The Director of Partnerships is a... ...in office and M & F remote) is required. Responsibilities... ...that translate performance analytics into... ...technology, marketing, and contact center to meet partner-...Remote workOperationsPerformanceContract workTemporary workWork at officeLocal areaFlexible hours$107.9k - $336.2k
...leading provider of cloud contact center software, bringing... ...and detail-oriented Director of Indirect Tax to... ...fostering a culture of high performance and continuous... ...accounting, and business operations, to provide tax... ...: This role is fully remote for candidates who reside...Remote workOperationsPerformanceTemporary workWork at officeLocal areaWorldwide3 days per week$135.9k
...a leading provider of cloud contact center software, bringing the power... ...built teams that engineer and operate those systems, and helped... ...accountability, and a high-performance engineering culture across globally... ...: This role is fully remote for candidates who reside outside...Remote workOperationsPerformanceTemporary workWork at officeWorldwide3 days per week- ...Title: Associate Director, Contact Center Job Type: Full-time Location:... ...Brighton, MA office; 1 day remote FLSA Status: Exempt... ...Director, Contact Center Operations is responsible for delivering... ...processes, technology, and performance management frameworks—to ensure...Remote workOperationsPerformanceFull timeWork at officeLocal area
$89.7k - $119.7k
...Business Partner Location: Remote The Golden Difference.... ...hands-on presence within the Contact Center environment, actively... ...support a positive and high-performing workplace. Serves as the... ...with Talent Acquisition and HR Operations as needed, maintaining working...Remote workOperationsPerformanceWork at officeLocal area- ...of programs including, remote patient monitoring,... ...seeking an Associate Director of Communications Systems to own the performance and optimization of our... ...performing intake and call center operations across 15+ offices and... ...experience managing contact center or...Remote workOperationsPerformanceFull timeTemporary workWork at officeVisa sponsorshipFlexible hours
- ...Intelligent Routing Contact Center The role is hybrid... ...schedule (will be in BV remote and come into the... ...reporting directly into the Director of Customer Care... ...the Box: Customer Care Operations team, CX Product,... ...are building a high-performance team and looking for...Remote workOperationsPerformanceWork experience placementWork at office
- Associate Director of Communications Systems Arlington... ...programs including remote patient monitoring,... ...analytics that drive operational decisions for clinical... ...acceptance rates, queue performance, agent productivity).... ...(Connect vs Contact Center), number assignment,...Remote workOperationsPerformance16 hoursFull timeTemporary workWork at officeVisa sponsorshipFlexible hours
$150k - $180k
...ensure the reliability and performance of critical systems but also... ...largest partnerships. You will operate at the highest level of... ...space or the broader HealthTech/Remote Patient Monitoring industry.... ...systems, or high‑volume contact centers. Advanced knowledge of SRE...Remote workOperationsPerformanceLocal areaFlexible hours$150k - $160k
...Care organization. The Director oversees a high-volume, multi-channel contact center that provides product... ...customer experience through operational excellence and strong... ...and develops high-performing Tier 1 teams,... ...Windows environments and remote troubleshooting tools....Remote workOperationsPerformanceFull timeWork at officeLocal areaShift workNight shift$128.82k - $169.5k
...paired customers and contact centre agents in real... ...product-led growth. Afiniti operates throughout the world... ...The Role Role Title: Director, Demand Generation Location: United States (Remote) Department: Marketing... ..., optimize funnel performance, and strengthen our go...Remote workOperationsPerformanceLocal areaImmediate startWorldwide$109k - $174k
...& Customer Experience Operations We are seeking a dynamic... ...HR Support Drive performance‑management practices including... ...This position is remote. For employees residing... ...customer experience center organizations. International... ...accommodation, please contact your recruiter...Remote workOperationsPerformanceLocal area$100k - $130k
...people strategies that align with operational goals, enhance organizational... ..., and foster a high-performing employee culture.... ...City, UT,3 days on-site, 2 days remote + 25% travel If you match... ...Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive...Remote workOperationsPerformanceHourly payTemporary workLocal areaShift work- ...the USA, with a strong call center footprint and operations that extend across multiple... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...offer competitive compensation, performance-based bonuses, comprehensive...Remote workOperationsPerformanceFull timeWork at officeLocal areaFlexible hoursShift work
$95k - $110k
...local customer service centers (CSCs) are supported by regional operations teams located throughout... ...direction of the HR Director, the Region HR Manager... ...Interpretation & Implementation and Performance Management. In addition... ...policies. This is a remote position but requires...Remote workOperationsPerformanceWork at officeLocal areaFlexible hours- ...with a strong call center footprint and operations that extend across multiple... ...services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...Debt Recovery Director to join our team and... ...strategy, driving performance, and achieving financial...Remote workOperationsPerformanceFull timeTemporary workCasual workWork at officeLocal area
$130k - $159k
...-Houston Customer Experience Center Houston, Texas, United States... ...At Clover Health, People Operations plays a critical role in enabling... ...on employee relations and performance management, and ensure consistent... .... Additionally, we embrace a remote-first culture that supports...Remote workOperationsPerformanceWork experience placementWork at officeFlexible hours- ...the USA, with a strong call center footprint and operations that extend across multiple... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...competitive benefits including performance bonuses, comprehensive...Remote workOperationsPerformanceFull timeTemporary workCasual workWork at officeLocal areaFlexible hours
- ...the USA, with a strong call center footprint and operations that extend across multiple... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...offer competitive compensation, performance-based bonuses, comprehensive...Remote workOperationsPerformanceFull timeTemporary workCasual workWork at officeLocal areaFlexible hours
$117.5k - $234.5k
...puts the customer at the center of everything we do.... ...bridging HR expertise with operational excellence to drive organizational performance. This role partners... ...days onsite and 2 days remote per week. Key... ...hiring process, please contact us at Carrier.Recruiting...Remote workOperationsPerformanceTemporary workLocal area2 days per week$134.6k - $230.8k
UnitedHealth-Grou is seeking a Director - Identity Escalation... ...OptumID and HealthSafe ID call centers, enhancing customer experience... ...in customer service operations, with a strong focus on performance management and collaboration. Remote work is possible, but candidates...Remote workOperationsPerformanceWork at office- ...SOSi is seeking a Director of Corporate Travel &... ..., and global mobility operations. This role will integrate... ...-services function or center of excellence. Oversee... ...mobility initiatives, performance metrics, and... ...site in Reston, two days remote). Occasional travel...Remote workOperationsPerformanceDaily paidContract workFor contractorsWork at officeWorldwideOverseas
- ...Position Title: Chief Operating Officer (COO) Reports To: Chief Executive Human Resources Officer (CHRO) Location: Remote Company : Apex Talent Initiative Academy... ...their HR functions, improve employee performance, and align HR strategies with overall...Remote workOperationsPerformance
$85k - $115k
...leading media company is seeking an Associate Director of Revenue Operations. This role involves enhancing sales team performance through strategic insight and reporting.... ...possess strong analytical skills. The position is remote-optional with a competitive salary range of...Remote workOperationsPerformance- ...content while optimizing operations and maximizing revenue... ...Team. Location: Remote US Candidates must be... ...day technical point of contact for a defined set of our... ...account health and product performance, surfacing potential... ...rather than call center operations. Demonstrated...Remote workOperationsPerformanceHourly payImmediate startVisa sponsorshipWork visaFlexible hours
$100k - $200k
...dynamic construction firm is seeking a Chief Operating Officer (COO) to transform its operations... ...record of driving teams towards results. This full-time, remote role offers a competitive salary between $100,000 to $200,000 plus performance incentives. #J-18808-Ljbffr...Remote workOperationsPerformanceFull time- ...Director of Professional Services Harris School Solutions - Remote The Director of Professional Services will have responsibility... ...Impact Will Be Ensure performance against measurable goals for... ...celebrates wins. Develop operations-related plans, budgets,...Remote workOperationsPerformance
- ...company, is seeking an Associate Director of Drug Safety and Pharmacovigilance. This remote position requires strategic leadership in clinical safety operations, oversight of external safety... ...a competitive salary, an annual performance bonus, and various employee benefits...Remote workOperationsPerformance
- ...Title: SAP Technical Manager Location: Remote Type: Fulltime Salary: (INR)Open/... ...users. Manage and execute the team’s operations, communicate performance expectations, provide team feedback,... ...rate requirement along with your contact details with a suitable time when we...Remote workOperationsPerformanceFull time
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