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Director, Remote Contact Center Performance & Operations

Marsveterinary

Seattle, WA
  • Remote job

Marsveterinary is hiring a Director, Contact Center Performance & Operations to lead operational infrastructure for a high-performing contact center. This role is pivotal in enhancing service delivery and operational effectiveness supported by a dedicated team. The ideal candidate will have over seven years of leadership experience in contact centers and be skilled in analytics and team management. The position primarily supports remote work from Washington. Competitive salary and benefits included. #J-18808-Ljbffr Marsveterinary

Vacancy posted 1 day ago
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