BDC/Call Center Representive
Classic Toyota of Henderson
Job Description
Job Description
Job Title: BDC / Call Center Representative – Automotive Dealership (Toyota)
Location: Classic Toyota Of Henderson
Employment Type: Full-Time
Department: Business Development Center (BDC)
We are seeking a motivated and customer-focused BDC / Call Center Representative to join our automotive team. This role is the first point of contact for our customers, handling inbound and outbound calls for both sales and service departments , scheduling appointments, and managing internet leads.
The ideal candidate is energetic, organized, and comfortable communicating with customers in a fast-paced environment.
Key Responsibilities- Answer inbound calls for sales and service inquiries in a professional and friendly manner
- Schedule and confirm appointments for sales consultations and service visits
- Respond to internet leads (email, website, third-party platforms) promptly and effectively
- Make outbound follow-up calls to customers regarding:
- Missed appointments
- Service reminders
- Sales opportunities
- Accurately log all customer interactions in the CRM system
- Provide basic information on vehicles, services, pricing, and availability
- Work closely with sales and service teams to ensure a smooth customer experience
- Meet or exceed daily, weekly, and monthly performance goals
- Previous call center, BDC, or customer service experience preferred
- Automotive dealership experience is a plus (but not required)
- Strong verbal and written communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using computers, CRM systems, and phone systems
- Positive attitude with a customer-first mindset
- Reliable and punctual
- Competitive hourly pay + performance bonuses
- Paid training
- Health, dental, and vision insurance (if applicable)
- Paid time off (Vacation and Sick Leave)
- Opportunities for growth within the dealership
- 401K plus match
- Full-time position
- Must be available to work flexible hours, including some evenings and weekends
Join a team that values customer service, teamwork, and growth. As a BDC Representative, you play a critical role in driving business and creating exceptional customer experiences from the very first interaction.
Apply today to start your career in the automotive industry!
Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the BDC/Call Center Representive in Henderson, NC vacancy
- ...Call Center Staff In accordance with the organizational chart and overall plan of Vance-Granville Community College, Call Center Staff report to the Student Services Assistant/Dean of Student Retention and Success and will provide support and guidance for prospective...SuggestedPart timeImmediate start
GovernmentJobs.com
Henderson, NC2 days ago $10 - $12 per hour
Customer Service Representative Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets. ...SuggestedFlexible hoursDomino's Pizza LLC
Henderson, NC4 days ago- Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...Suggested
Lowe's
Henderson, NC21 hours ago - ...customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales...SuggestedLocal area
Food Lion
Henderson, NC3 days ago - Job Description Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all ...SuggestedWork at officeRotating shift
Big Lots
Henderson, NC3 days ago - Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Henderson, NC2 days ago $17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...Hourly payFull timeShift workDay shiftEarly shiftAldi Inc.
Henderson, NC1 day ago- Postal workers sort, process, and deliver mail and packages for homes and businesses. They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal counters. The role requires accuracy, reliability, and stamina, often involving...Early shift
Postal Jobs Now
Henderson, NC21 hours ago $13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Henderson, NC3 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Henderson, NC4 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Henderson, NC3 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position ...Hourly payFull timeTractor Supply
Henderson, NC1 day ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...Hourly payFull timePart timeFamily Dollar
Henderson, NC1 day ago$69k
...medical, dental, and prescription coverage. Exceptional training with experienced managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement...Remote jobFull timeWork from homeFlexible hoursHMG Careers
Henderson, NCa month ago- Job Description Job Description Join Our Team at True North Group Position: Sales Representative, Entry-Level Number of Openings: 1 Territory Sales Position Available About Us At True North Group, we believe great careers are built on real relationships...Weekly payLocal areaFlexible hours
True North Group LLC.
Henderson, NC16 days ago $2,500 per month
Job Description Job Description Classic Toyota of Henderson NEVER WORKED IN THE AUTO INDUSTRY, THAT'S OK! Introductory Sales Consultant Our growing team is expanding its sales team due to the high volume of clients looking to purchase vehicles in our market...Temporary workFlexible hoursNight shiftWeekend workAfternoon shiftClassic Toyota of Henderson
Henderson, NC7 days ago$16 - $21 per hour
Sams Club is seeking Merchandise and Stocking Associates to assist with stocking shelves, organizing merchandise, and supporting daily warehouse club operations. Associates are responsible for unloading deliveries, moving merchandise onto the sales floor, stocking shelves...Hourly payFull timePart timeShift workNight shiftSam's Club
Henderson, NC2 days ago- ...under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to ****@*****.*** or call (***) ***-**** option, and provide your requested accommodation, and position details....Local areaImmediate startRemote workFlexible hours
O'Reilly Auto Parts
Henderson, NC1 day ago $45 per hour
UPS is seeking Package Delivery Drivers to safely operate delivery trucks and deliver packages to residential and commercial customers on an assigned route. Drivers are responsible for loading and unloading packages, following a scheduled delivery route, operating a UPS...Hourly payFull timeUPS
Henderson, NC3 days ago$15 - $25 per hour
Walmart Spark Drivers pick up and deliver Walmart orders, including groceries and general merchandise, to customers using their own vehicle. Drivers use the Spark app to accept delivery offers, load orders into their vehicle, and complete deliveries within scheduled time...Hourly payFor contractorsFlexible hoursWalmart Spark Driver
Henderson, NC1 day ago$28 - $36 per hour
Frito-Lay is seeking Delivery Drivers / Route Sales Representatives to deliver, stock, and merchandise Frito-Lay products at grocery stores, convenience stores, and retail locations on an assigned route. Drivers are responsible for operating a company delivery truck, delivering...Hourly payFull timeFRITO LAY
Henderson, NC1 day ago- Job Summary: Delivery Drivers at Whole Foods are key team members responsible for the distribution of products promptly to our customers. Drivers will ensure that items are delivered safely and on time to the correct destinations. Responsibilities: - Load, transport...
Whole Foods
Henderson, NC3 days ago $15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and ...Hourly payWhole Foods
Henderson, NC3 days ago- Job Description Job Description Automotive Internet Sales Manager Classic Toyota of Henderson Full time position with benefits. Must have Experience in the automotive industry. About Us: We are a rapidly growing automotive dealership focused on delivering...Full time
$15 - $22 per hour
Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met. Shift Supervisors and Assistant Managers are responsible for supervising crew members...Hourly payFull timeShift workBurger King
Henderson, NC21 hours ago- Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences...Weekly payDaily paidTemporary workPart timeLocal areaWork from homeShift workWeekend workAfternoon shift
Bath and Bodyworks
Henderson, NC3 days ago - We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...Contract workPart timeLocal area
Family Dollar
Oxford, NC2 days ago $20 per hour
Job Description Job Description Why take a chance with ride share and other food delivery options like Grub Hub and Door Dash????? Papa Johns offers: GUARANTEED hourly pay and GUARANTEED mile reimbursement rate in addition to tips (paid out daily with mileage...Hourly payDaily paidLocal areaFlexible hoursShift workPapa John's - Serazen
Henderson, NC18 days ago- RN Medical Team Administrator Vance County Jail Henderson, North Carolina Full Time | Rotating Schedule Opposite Staff Nurse Competitive Pay Sign On & Retention Bonus Build Something Meaningful from the Start Southern Health Partners is launching services...Full timeRelocation package
SOUTHERN HEALTH PARTNERS INC
Henderson, NC-154 $15 per hour
Job Description Job Description Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule , Teamwork , and Enthusiasm . We pride ourselves on being the #...Hourly paySecond jobLocal areaFlexible hoursShift workNight shiftDomino's Franchise
Henderson, NC5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to BDC/Call Center Representive. Be the first to apply!
