Solution Architect / Senior Solution Architect - Missionforce

Overview Salesforce Professional Services is hiring Solution Architects to join the Missionforce team. As a Solution Architect, you will provide steady architectural leadership across large and complex engagements and partner with executive and delivery stakeholders to co-create and execute solution visions for our most complex customers in the Defense & National Security space. The Solution Architect serves as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen to design and deliver scalable, mission-aligned solutions. The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor. This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes. They provide and are accountable for architectural integrity, executive alignment, and elevate solution quality while cultivating a high-performance culture across the team. As stewards of the Professional Services Methodology, they leverage cross-functional networks to enforce best practices, scale delivery excellence, and ensure consistency across MissionForce engagements. Your Impact includes serving as a trusted advisor to the client; identifying and leading internal strategic initiatives to grow the consulting practice; guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value; working collaboratively and demonstrating strong communications skills; identifying and proactively managing risk areas; managing customer expectations; reviewing and correcting project and program direction, approach, and key artifacts; and driving a program vision while advising and articulating program and project strategies to enable technologies including the Salesforce platform. Responsibilities Serve as a trusted advisor to the client Identify and lead internal strategic initiatives to grow the consulting practice; contribute to the community's knowledge base and expertise Guide customers and colleagues in deploying emerging technologies that drive value Collaborate with strong communications skills, including teaching complex concepts and prescriptive thinking across client levels Identify and proactively manage risk areas and drive issue resolution Manage customer expectations; negotiate solutions with customers and third-party partners Review and correct project direction, approach, and artifacts to keep programs on track and solutions maintainable Drive a program vision and advise on program strategies to enable Salesforce technologies Minimum Requirements 8+ years of relevant experience in enterprise architecture or consulting on the Salesforce Platform throughout the full life cycle with repeated and demonstrable success Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs and delivering solutions that enable critical outcomes Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system designs Experience documenting business processes and wire-framing system designs using process flow diagrams, UML, sequence diagrams, and recommending future-state improvements Strong presentation skills; able to present a point of view and rationale to stakeholders Strong written and verbal communication skills; ability to develop materials appropriate for the audience Excellent listening skills and ability to connect with people in diverse roles Resourceful and innovative thinker able to solve problems Preferred Requirements Must be Metro DC located Active Secret level security clearance highly preferred Multiple Salesforce Core Architecture certifications Degree or equivalent relevant experience; experience evaluated based on core competencies Experience in public sector digital transformation initiatives Hands-on experience with Public Sector Solutions (Agentforce Public Sector) Hands-on experience with Omni Studio Ability to convey and convince customers of best practices at various levels within a large organization Application design and development background Travel may be required and varies with client requirements Note Qualification for this job is contingent upon acceptable results from a background investigation and obtaining/maintaining the required U.S. Government security clearance. U.S. citizenship (U.S. born or naturalized) required. Accommodations: If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Salesforce uses AI tools to help recruiters assess resumes and qualifications; humans will make the final candidate decisions. See our Candidate Privacy Statement for information about data use and AI opt-out options. Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination. What this means is that Salesforce values equality and inclusivity in the workplace. Know your rights: workplace discrimination is illegal. All employees and applicants will be assessed on merit, regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications. Compensation varies by location and is influenced by factors such as role, experience, and qualifications. The typical base salary range for this position is $150,100 - $273,000 annually; different ranges apply to some locations. Recruiters will share more specifics during hiring. #J-18808-Ljbffr salesforce.com, inc.