Housekeeping Supervisor

Description

You will:

• Inspect the Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.

• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.

• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.

• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.

• Maintain key control.

• Handle items for "Lost and Found" according to the standards.

• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.

• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.

• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.

• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.

• Assist with training of Housekeeping staff.

• Ensure completion of cleaning projects on a biannual basis.

• Ensure overall guest satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualifications

Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject

• Leader: Inspires teammates to follow them

• Enthusiastic: Shows intense and eager enjoyment and interest

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Team Player: Works well as a member of a group

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

• Self-Starter: Inspired to perform without outside help

• Goal Completion: Inspired to perform well by the completion of tasks

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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