Accounts Receivable Specialist I

Accounts Receivable Specialist I

The Accounts Receivable Specialist I will report to the Global Collection Leader and will be responsible for managing the receivables of their assigned region, collaborating with other internal and external teams to ensure timely collections and performing other duties as assigned. Tasks associated with managing the receivables include but are not limited to calling/emailing customers for payment, sending out monthly statements or resending invoices as requested, managing and facilitating timely dispute resolution, account reconciliation, attending and participating in group collection calls, occasionally reviewing credit release requests under $10K. The role will have the opportunity to search for and assist on projects that improve automation within the Club Car business.

Primary Duties And Responsibilities

• Oversee the collection of the assigned region in accounts receivable to minimize loss and implement process to improve collections and reduce risk of default.
• Responsible for the assigned region of receivables.
• Build a priority customer list, communicate with the highest priority customers via phone or email, research and understand any invoicing discrepancies and work with the appropriate internal and external teams to bring the items to close.
• Build and maintain relationships with internal and external stakeholders that help facilitate timely collections and dispute resolutions.
• Attend weekly group meetings that involve several internal teams working to assess, negotiate and collect open receivables.
• Prepare remittance information based on customer feedback and communicate the results to the Cash Application team for processing in an accurate and timely manner.
• Coordinate with the customer and the internal Cash Application team to help identify misapplied funds and make recommendations to resolve the issue ensuring the customer is satisfied.
• Occasionally responsible for making credit decisions (less than $10K) or recommendations based on the customer's payment history and relationship with Club Car.
• Maintains a communication log on any correspondence with their assigned customers.
• Provide feedback into shaping policies related to key processes and institute process improvements to drive improved performance and automation within the Accounts Receivable team.
• Process any ACH, Credit Card, Check or Wire Payments as received and share remittance details with the Cash Application team.
• Perform other related duties, training of team members, projects and responsibilities as assigned.

Other Duties And Responsibilities

• Will be required to perform other duties as requested, directed, or assigned.

Qualifications For The Job

Experience:

• 3+ years credit / accounting experience or equivalent of education and experience.
• Highest level of integrity and ethical standards
• Outstanding collaboration skills with the ability to work well within a team and across the organization.
• Strong organization, prioritization, and time management skills
• Excellent oral and written communication skills
• Excellent analytical and Excel skills
• The ability to use Salesforce, MC2, SharePoint, Customerview and MAPICs is preferred.

Key Competencies

• Excellent verbal and written and communication skills.
• Strategic thinking, strong analytical and problem-solving skills
• Personal presence and ability to clearly communicate compelling messages.
• Strong execution ability and a sense of urgency
• Collaborative and resilient

Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk or listen.
• This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Club Car is a diverse and inclusive environment. We are an equal employment opportunity employer, dedicated to hiring a diverse workforce including individuals with disabilities and United States qualified protected veterans.

Discrimination of any type will not be tolerated at Club Car.