Facilities Manager III

Job Description

Job Description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

The Facilities Manager III oversees day-to-day office operations and strategic workplace initiatives to ensure a safe, efficient, and world-class employee experience across corporate and regional locations. This role bridges the gap between high-level project execution and seamless daily operations by independently assessing complex facilities issues and determining effective courses of action. By proactively managing budgets and space utilization, the Facilities Manager III aligns physical workplace environments with company goals and headcount growth.

• Proactively manage and maintain smooth day-to-day office operations at HQ, Logan, and Dallas locations, ensuring problems are identified and resolved before they impact staff.

• Strategically manage and continuously audit space utilization across HQ and regional offices to maximize footprint efficiency and align real estate planning with headcount growth.

• Proactively manage facility OPEX and capital budgets to identify areas of optimization and enhance the employee experience.

• Serve as the primary point of contact for facilities-related inquiries, comfortably collaborating and communicating with all levels of personnel, including executive leadership.

• Familiarity with physical security controls, audit processes, and documentation standards

• Maintain accurate asset inventories and lifecycle plans to support proactive repairs and capital planning

• Lead sustainability efforts, including energy efficiency, waste reduction, and environmentally responsible workplace practices

• Develop and maintain business continuity and disaster recovery plans for all office locations

• Conduct regular risk assessments and drills to ensure preparedness

• Use data and reporting to drive decision-making on space planning, vendor performance, and cost optimization

• Experience supporting SOC 2, ISO 27001, insurance requirements, or similar compliance frameworks preferred

• Lead complex facilities projects from conception to completion, including office openings, office footprints decommissioning/closures, and major structural or aesthetic construction upgrades.

• Manage the implementation, deployment, and ongoing vendor relationships for workplace technologies (e.g., modern access control and visitor management systems).

• Coordinate with external contractors, architects, landlords, and internal stakeholders to ensure projects are delivered on time, within scope, and on budget.

• Oversee and strictly enforce building safety protocols, emergency preparedness plans, and local legal/regulatory compliance requirements across all three jurisdictions.

• Ensure building safety protocols and emergency preparedness plans are strictly enforced and compliant with local regulations.

• Maintain a clean, functional, and welcoming physical environment through diligent oversight of janitorial and maintenance services.

• Resolve moderately complex facilities problems by adapting existing approaches and devising new solutions based on limited precedent.

• Facilitate cross-functional collaboration and clear communication about facility updates across all levels of personnel.

• Travel domestically for physical building projects as required to maintain business relationships and achieve objectives.

• Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

• Maintain professional interaction with internal and external stakeholders.

• Ability to work in a fast-paced and high-stress environment.

• Typically requires a minimum of 3-5 years of related experience with a Bachelor’s degree in Facilities Management, Corporate Real Estate, or a related field.

• Equivalent work experience that demonstrates full proficiency in professional facilities knowledge and the ability to lead portions of a project.

• Proficient knowledge of facilities management principles, practices, and industry standards.

• Strong ability to work independently and exercise sound judgment when evaluating courses of action for complex issues.

• Excellent persuasion and communication skills to effectively interface with diverse stakeholders and executive leadership.

• Demonstrated experience in project management and vendor relationship management.

• Ability to anticipate internal business challenges and recommend proactive process improvements.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Operational & Manual Tasks: This position requires frequent physical activity, including lifting, carrying, pushing, or pulling equipment and materials weighing up to 50 pounds. The role involves standing for extended periods, bending, crouching, kneeling, and reaching overhead to perform maintenance, cleaning, or installation tasks (e.g., patching, painting, hanging fixtures/TVs, and managing storage or garage areas).

• Office Environment: While a portion of the work is performed in an office environment requiring the use of standard office equipment (computers, phones, keyboards) and involves sedentary tasks, the candidate must be able to transition seamlessly to the physical facility environment.

• Visual & Dexterity: Requires close visual acuity for data analysis and reporting, as well as the manual dexterity required to safely operate tools and maintenance equipment.

• Travel: Periodic travel is required to support multiple locations. This involves prolonged standing, walking through client sites, and the ability to transport business materials between sites.

• AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

• Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop,"  by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

• Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

• Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level - P3

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.