Scheduling Coordinator

Scheduling Coordinator

Shriners Children's is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.

The Scheduling Coordinator works collaboratively with the Admissions Coordinator, Dental Care Manager, Dentists and Patient Guardians to ensure that infant, toddler, preschool, school age, young adult (up to age 21) patients are screened and meet the requirements of the hospital prior to receiving surgical or dental services. Obtains necessary medical information at time of admission in order to enhance strategic placement on the surgical schedule and ensures patients are appropriately scheduled for dental preadmission testing (PAT) and outpatient surgery (OPS) visits. Communicates and coordinates with departments, primary care physicians and outside sources to obtain necessary surgical resources and prepare patients for their appointments. Provides education regarding dental process. Coordinates related services preoperatively to ensure a smooth perioperative transition for pediatric patients. Performs clerical duties and generating statistics relevant to the department.

Key Responsibilities:

• Schedule and coordinate surgical procedures and dental cases performed in the operating room in EPIC
• Coordinate surgery dates and communicate scheduling information with patients, families, and hospital staff
• Manage surgery changes, cancellations, and rescheduling
• Ensure required information and pre-operative needs are coordinated prior to surgery
• Maintain accurate scheduling records and documentation
• Communicate with multiple departments and staff members to ensure cases are properly coordinated
• Respond to scheduling questions and follow up on outstanding items in a timely manner
• Work closely with outreach coordinator to target dated for incoming outreach patients

Required Qualifications:

• High School Diploma/GED General Studies.

Preferred Qualifications:

• Medical terminology course or Medical Assistant training.
• Minimum two (2) years experience in an acute care facility, outpatient surgery center, or surgery center, or surgeon's office.
• Pediatric and/or orthopedic experience.

The pay range for this position is $22.77 - $34.15/hour. Compensation is determined based on years of relevant experience and departmental equity.

Shriners Children's Chicago