Customer Experience Specialist
City KIA
Customer Experience Specialist (CSI)
City KIA Orlando, FL is growing, and we are looking for energetic, customer-focused professionals to join our Customer Experience Team.
If you have experience in hospitality, guest services, hotels, theme parks, retail, call centers, or customer service we want to meet you. Former Disney, Universal, SeaWorld, and hotel industry employees are encouraged to apply.
Responsibilities
- Follow up with customers by phone, text, and email
- Assist with CSI surveys and customer satisfaction
- Resolve customer concerns professionally
- Maintain accurate CRM notes and communication
- Work closely with sales and service teams
- Create a positive VIP customer experience
Qualifications
- 3+ years of customer service experience preferred
- Strong communication and problem-solving skills
- Professional, organized, and team-oriented
- Bilingual is a plus
Benefits
- Competitive Pay
- 401(k) Match
- Health, Dental & Vision Insurance
- Paid Time Off
- Career Growth Opportunities
Join a fast-growing dealership that values customer experience and team culture.
Apply today at City Kia in Orlando, FL.
City KIAVacancy posted 3 days ago
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