Fulfillment Supervisor

Are you ready to take the next step in your career and join a company that's making a difference for families? We're looking for a Fulfillment Supervisor who is ready to help us deliver excellence to our customers. Company Ninni Co. is a mom-founded company that makes high-quality, eco-friendly pacifiers and bottles. Proudly made in the USA, our products are designed with pediatric insight to support healthy oral development for babies while giving parents peace of mind. Overview As our Fulfillment Supervisor, you'll play a key role in ensuring our products are delivered with care from our shelves to our customers' doorsteps. You'll lead a small, hands-on team, overseeing the fulfillment process and making sure everything runs smoothly and efficiently. Your leadership will help ensure our customers receive the same quality and reliability they've come to expect from Ninni Co. Duties Supervise daily fulfillment operations, including order picking, packing, and shipping, for accuracy and speed Lead and motivate the team to meet daily productivity and quality goals Assign team members to stations and print and allocate the day's orders each morning Monitor inventory levels and maintain accurate stock counts, cycle counts, and reconciliations Monitor supply and inventory levels, flagging low stock for reorder Schedule and confirm carrier pickups; handle customs form paperwork, and liaise directly with carriers and other vendors when needed Troubleshoot and resolve fulfillment-related issues as they come up What We’re Looking For We're searching for someone who's organized, detail-oriented, proactive, and ready to take charge with a positive attitude and collaborative leadership style. Qualifications: Minimum of 1 year of experience in fulfillment, logistics, or a related field Prior experience managing or supervising a team Strong organizational and time-management skills, with sound judgment under pressure Comfortable learning and adapting to new systems A leadership style built on doing the work alongside your team, not just assigning it Dependable, punctual, and consistent - someone the team can count on Clear, team-oriented communicator Ability to lead and inspire a team toward shared goals Excellent problem-solving skills and attention to detail Why Join Us Be part of a mission-driven company serving families worldwide Consistent weekday schedule (no nights, weekends, or major holidays) Supportive, team-oriented environment Opportunities for growth as the company expands Schedule Monday-Friday, daytime hours (no nights/weekends). Full-Time (8hrs/day) Physical Requirements Able to lift up to 30 lbs Able to stand and be on your feet for extended periods Ninni Co. is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr