Product Business Analyst

Job Description


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We have an incredible opportunity for a Product Business Analyst to join our IT team, working in Coppell, TX! This Product Business Analyst partners closely with the Product Owner to support the discovery, planning, and delivery of technology products that solve real user problems and advance ministry objectives. Also, gathers and synthesizes user insights, translates business needs into actionable user stories, and helps maintain backlog clarity and alignment. Come use your giftings in technology to help spread the Gospel every day!


A day in the life of a Product Business Analyst:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.


In the role of Product Business Analyst, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Assist the Product Owner by creating, elaborating, and prioritizing user stories with clear acceptance criteria. Work with stakeholders and developers to clarify business requirements and maintain a well-groomed backlog that delivers consistent business and user value.
• Facilitate stakeholder engagement and user discovery by acting as a liaison between the product team, stakeholders, and end users to uncover and validate needs. Supports discovery activities such as user interviews, surveys, and usability testing to gather insights that shape backlog priorities and product direction. Build strong relationships to ensure user feedback is regularly integrated into product planning and continuously advocates for user-centered solutions.
• Participate in agile product delivery by engaging in ceremonies, stand-ups, sprint planning, retrospectives, demos, and release planning. Provides timely feedback and supports sprint execution by helping clarify scope, resolve blockers, and ensure alignment across disciplines.
• Support product vision and strategic alignment by collaborating with the Product Owner to ensure user stories and backlog items align with the overall product vision and ministry goals.
• Provide analytical support that contributes to strategic decision-making and product direction.
• Support quality assurance and product validation by reviewing deliverables and acceptance criteria to validate completeness and alignment with requirements. Assists with defect triage, bug prioritization, and documentation of enhancements.
• Contribute to product communication and documentation by supporting internal and external communication of product status and decisions. Helps document product functionality, supports implementation planning, and contributes to training materials for subject matter experts
• All other duties as assigned

Learn more about serving with Samaritans Purse .


Qualifications & Experience :

• Bachelor's degree in a related field and five (5) to seven (7) years of related experience
• Strong ability to communicate clearly and effectively with both technical and non-technical audiences
• Strong ability to work collaboratively as an embedded product team
• Thorough knowledge of digital product ecosystems and business process workflows
• 12 credit hours of college-level Biblical Studies (required)

Job Location: Coppell, TX (On-Site)

Type: Full-Time


Language Requirement: Fluency in English (required)

Benefits:

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
• We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5