Field Service Technician (PES)

PBNA $27.90 / hour A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine best repair or replace. Works independently with frequent customer contact. May require lifting 20-45 lbs repeatedly during the workday; often needs kneeling, squatting, crouching, crawling and bending. Position may require moving vending machines weighing 800-1200 pounds. Primary Accountabilities Repair and perform preventative maintenance on marketing equipment Unload and reload with products as necessary Educate customers on basic equipment repair and upkeep procedures Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines; fill installed equipment and adjust to proper mixture Prioritize and schedule service and PM calls to meet customer service windows Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry) Collect accurate and complete equipment and customer information Remove old parts and replace with new parts Maintain parts inventory on service truck Establish positive relationship with contacts at service calls After each call, complete paperwork on job and call in paperwork every two hours Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.) Regular, reliable, predictable attendance Basic Qualifications 18 years or older 21 years or older if CDL Required Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable) Pass DOT Physical and DOT Road-test (if required) Adhere to DOT Regulations Senior technician requires certification in refrigeration Must be able to pass refrigeration certification Type I/Type II practices (if applicable) Ability to communicate effectively in English if CDL required Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted. Helpful Experience Working with mechanical systems (knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools) Serving customers (resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests) Working with basic refrigeration systems (understanding refrigeration cycle, Freon, compressors, evaporators, condensers) Working with electrical systems (understanding flow, wiring, outlets) Working with plumbing (working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems) Generating and setting work schedules (determining priority of work, building work schedules) Equipment installation (HVAC, refrigeration, auto, copiers, fountain products) EEO and Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer, including female, minority, disability, protected veteran, sexual orientation, gender identity. PepsiCo will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act and other applicable laws. Pay Transparency Statement and benefits information are available upon request. #J-18808-Ljbffr PepsiCo