Housekeeping Manager

Job Title

Housekeeping Manager

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Manages and coordinates housekeeping services to ensure a high standard of cleanliness both inside and outside the community. Supervises the housekeeping staff and may be required to supervise other positions.

1. Manages housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds. Conducts regular inspections of all resident and public areas.
2. Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
3. Oversees inventory of all supplies, chemicals, and equipment. Monitors inventory levels and may order all equipment and supplies needed for department. Ensures the safe handling and storage of equipment and supplies.
4. Monitors department expenses; may work with Director of Housekeeping or Executive Director to determine budget.
5. Schedules and conducts training sessions and department meetings for housekeeping personnel.
6. Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.
7. Informs Director of Housekeeping and/or Executive Director of any resident issues or concerns.
8. Prepares resident charges/billing for housekeeping services, when applicable.
9. Hires, trains, disciplines, and terminates department employees, in accordance with company policies. May consult with the Director of Housekeeping or Executive Director regarding these decisions.
10. May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed.
11. Attends all required training, in-service, and staff meetings.
12. Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience High school diploma or General Education Diploma (GED) and a minimum of one to three years related experience and/or training; or equivalent combination of education and experience. Previous experience or training in supervision and scheduling required.

Certifications, Licenses, and Other Special Requirements None

Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Need to be flexible with schedule and time deadlines. Ability to supervise and schedule staff.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 50 pounds
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Job Info

• Job Identification 25028530
• Job Category Community Operations
• Locations 300 W Farm Pond Rd, Framingham, MA, 01702, US
• Hiring Range Minimum and Maximum Per Period $20.93 - $26.16 / hour