Lead Host - Karbach Brew Pub

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?Job Title: Lead HostLocation: Karbach Restaurant & PatioPosition Type: Full-TimeCOMPANY:At Karbach, our beer is Crafted for Fun, and we think where you work should be too. We don’t take ourselves too seriously, but you can be damn sure we take our beer seriously. And like our beer, we strive for our workplace to bring all kinds of people together. Whether our folks are brewing beer, operating behind the scenes, or serving in our pub, it’s their passion, grit, and attitude that make it all happen. We make quality beer and hire quality people. We are an equal opportunity employer, accommodations are available upon request.Position OverviewKarbach Brewing Company is looking for a dynamic and hospitality-driven Lead Host to join the team at Karbach Restaurant & Patio.As the Lead Host, you are the face of our restaurant and the quarterback of the front door. You set the tone for every guest experience—welcoming guests in, managing the flow of the dining room, and ensuring smooth communication between the front-of-house team.This role is ideal for someone who thrives in a high-energy, fast-paced environment, enjoys leading a team, and takes pride in delivering exceptional hospitality.Key ResponsibilitiesGuest ExperienceGreet and acknowledge every guest with energy and professionalismCreate a welcoming, organized, and engaging first impressionGuide guests through seating options across the restaurant and patioHandle guest questions, concerns, and special requests with confidenceFloor ManagementOwn and manage the waitlist, providing accurate and realistic wait timesControl the pace of seating to support both service flow and kitchen efficiencyMaintain awareness of table status, server sections, and overall restaurant volumeBalance seating to ensure strong, consistent service across all areasLeadership & Team SupportLead the host stand and set the tone for urgency, hospitality, and professionalismAct as the communication hub between hosts, servers, bartenders, and support staffStep in to assist with bussing, running food, or guest needs during peak timesHelp resolve guest concerns and partner with management when neededSales & Brand EngagementConfidently speak to Karbach’s food menu, craft beers, and retail offeringsPromote to-go orders, packaged beer, and retail merchandiseEnhance the guest experience through thoughtful recommendations and brand knowledgeOperationsMaintain a clean, organized, and fully stocked host standAnswer phones promptly and professionallyTake and manage to-go orders (phone and in-person), quoting accurate pickup timesCommunicate menu updates, limited items, and 86’d products to guests and team membersQualificationsPrevious host or front-of-house experience required; leadership experience preferredStrong communication and organizational skillsAbility to multitask and stay composed in a high-volume environmentPositive attitude with a guest-first mindsetReliable, punctual, and team-orientedAbility to stand and move for extended periodsWhat We’re Looking ForA confident leader who takes ownership of the front door and guest flowSomeone who thrives in a lively, beer-forward restaurant environmentA team player willing to jump in and support all areas of the operationA professional who leads with energy, urgency, and genuine hospitalityBenefits & PerksFlexible schedulingEmployee discounts on food, beer, and retailGrowth opportunities within Karbach Brewing CompanyFun, fast-paced, and team-oriented work environmentPRIVACY POLICYTERMS AND CONDITIONSEQUAL OPPORTUNITY EMPLOYMENTPAY TRANSPARENCY POLICY STATEMENT #J-18808-Ljbffr Anheuser--busch-Inbe