Spa Sales and Guest Service Associate

At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.S.We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.Our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.What sets Hand & Stone apart:Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.Training and Growth: Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.Our Spa Associates:Meet membership sales goalsHave a detailed knowledge of the menu of servicesProvide excellent customer service to members and guests, while building lasting connections.Effectively communicate sales, promotions, and service options with clientsUphold spa cleanliness standardsAnswer phones, schedule appointments, and file documentsPerform various other duties as assignedWork 3pm to 9:30pm shiftsDiscounted/free services and PTO (paid time off) available if you work qualifying hours/schedules.SA413