Pharmacy Technician (trainee, registered, or certified)

Pharmacy Technician

The Pharmacy Technician (Trainee, Registered, or Certified) assists the pharmacist with the preparation of the prescription in an efficient and accurate manner with proficient use of pharmacy computer system. Must be able to accurately identify medications by use of NDC number and count and neatly label large volumes of prescriptions. Helps maintain appropriate prescription inventory.

Essential Duties:

• Selects appropriate drug, verifying NDC number, and assists with ordering to maintain appropriate inventory levels.
• Counts with accuracy and double counts all controlled medications, preparing orders for final checks before dispensing by the pharmacist.
• Selects appropriate packaging, restocking as needed, and applies labels neatly.
• Uses professional telephone etiquette and displays a professional attitude in the workplace when addressing patients, medical office staff and coworkers.
• Uses pharmacy computer system to assure accurate patient profiles and billing information is maintained.
• Takes direction from the pharmacist in charge and applies constructive criticism.
• Be aware of work flow and able to prioritize volume of work.
• Be able to check in the delivery from the wholesaler, properly tagging items and stocking shelves, rotating stock, verifying receipt of items ordered.
• Check inventory for outdates, remove from perpetual inventory and follow the return for credit procedures.
• Provides outstanding customer service and maintains a high degree of confidentiality.
• Able to process transactions through the pharmacy's point of sale system with accuracy.
• Refers all drug questions, legal issues, anything requiring professional judgment to pharmacist in charge.
• Must complete monthly pharmacy technician continuing education.
• Additional Duties for candidates who are 'Registered Pharmacy Technicians':
• Interprets prescriptions and enters information into computer system.
• Uses and refers to appropriate references as needed.
• Performs other duties as assigned.
• Effective 4/6/18 the State of Ohio Board of Pharmacy allows Registered Pharmacy Technicians the following addition duties with direct supervision and permission of the pharmacist on duty
• Request a refill authorization from the prescriber or prescriber's agent, so long as there is no change from the original prescription.
• Additional Duties for candidates who are 'Certified Pharmacy Technicians':
• Accepting new verbal prescription orders for non-controlled drugs from a prescriber or prescriber's agent.
• Sending or receiving copies of non-controlled prescriptions (i.e. transfers)

Minimum Qualifications:

• High school graduate or equivalent required.
• Registry on the Ohio Board of Pharmacy as one of the following:
• a. Registered Pharmacy Technician (prior to hire)
• b. Certified Pharmacy Technician (prior to hire)
• c. Pharmacy Technician Trainee (upon hire). NOTE: New hire must obtain either Registered or Certified level within one year of hire.
• Sound interpersonal, decision making and problem-solving skills.
• Good listening, verbal and written communication skills.
• Needs ability to determine dosages using basic pharmaceutical calculations.
• Ability to work under pressure.

Patient Centered Care & Behavioral Expectations at Genesis HealthCare System:

• Living the Genesis Mission, Vision and Values:
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
• Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers):
• Introduces self and roleconnects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
• Promotes Patient and Employee Safety:
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment.
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Works in a retail environment.
• Must regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
• Vision abilities require up-close vision, peripheral vision, depth perception and the ability to adjust focus.
• Individual bends, reaches, pushes and pulls file drawers to file records and reports.
• Must be able to stand for long periods of time.
• Answers phone calls, uses computer and other business machines extensively which requires the ability to apply finger dexterity.
• May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.
• This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
• Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.