Field Serrvices O&M Training Specialist-Cont

O&M Training Specialist- Field Services Team

Location: Remote

Company Overview

LG Energy Solution Vertech, Inc. a subsidiary of LG Energy Solution is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.

At LGES Vertech, you’ll be part of a collaborative, team‑oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer‑paid premiums for medical, dental, vision, life, and disability insurance.

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Position Overview:

The O&M Training Specialist will design, develop, and deliver technical product training programs for internal field service teams and external stakeholders supporting LG Energy Solution Vertech’s grid-scale Battery Energy Storage Systems (BESS). This role is vital to ensuring that field service personnel have the knowledge and skills required to safely operate, maintain, and troubleshoot our fleet of BESS products. The O&M Training Specialist will develop and maintain standardized technical training materials, translating product documentation, service procedures, and subject matter expertise into structured training modules covering preventive maintenance, troubleshooting, component replacement, safety, and other BESS O&M topics. The O&M Training Specialist will travel frequently to customer sites, LGESVT facilities, and other training locations to deliver training for LGESVT and customer O&M personnel. The role will also support continuous improvement within the Service organization by contributing to standard operating procedures (SOPs) and evaluating existing training methods to improve overall program effectiveness.

Key Responsibilities:

• Training Content Development : Own the development, maintenance, and continuous improvement of technical training materials for existing and future LGESVT BESS products. Collaborate with subject matter experts across Service, Operations, and Engineering to translate product documentation, service procedures, lessons learned, and technical expertise into structured classroom, e-learning, and hands-on training content.
• Training Delivery : Lead virtual or in-person training sessions for internal LGESVT teams and customer personnel. Depending on the subject matter, training may include classroom-based instruction, virtual instruction, and hands-on demonstrations at customer/project sites, LGESVT training facilities, or other designated training locations.
• Testing & Certification: Develop, administer, and maintain written tests and practical examinations to assess participants’ understanding and practical application of concepts and best practices for BESS O&M. The O&M Training Specialist will also support and maintain the LGESVT Training Matrix for tracking employee training completions and certifications for audit purposes.
• External Training Coordination : Coordinate third-party technical and safety training required by LGESVT personnel, including inverter OEM, HVAC, powered industrial equipment, OSHA/safety, and other specialized training. Work with employees, managers, and external training providers to identify requirements, procure training services, and coordinate scheduling.
• Training Program Administration : Support day-to-day execution of the training program, including course scheduling, participant communications, training records, LMS administration, certification tracking, training materials, equipment readiness, and coordination with internal teams and customers.
• Additional technical and administrative functions may be assigned as needed.

Key Skills & Qualifications:

• Education: Bachelor’s degree in Engineering, a related technical discipline, or equivalent relevant experience in BESS, renewable energy, power systems, or industrial equipment.
• Technical Skills:
  • Solid understanding of grid-scale Battery Energy Storage Systems (BESS), including major subsystems such as PCS/inverters, battery containers, EMS/controls, HVAC, and fire detection/suppression, with familiarity with O&M, preventive maintenance, and troubleshooting practices.
  • Ability to interpret technical documentation, including product manuals, electrical drawings/schematics, SOPs, troubleshooting procedures, and engineering documentation, and translate technical information into clear, structured training content.
  • Working knowledge of applicable electrical and workplace safety requirements, including OSHA requirements and NFPA 70E.
  • Experience developing and delivering technical training for adult learners across classroom, virtual, and hands-on formats.
  • Experience with e-learning authoring tools such as Adobe Captivate, Articulate Storyline/Rise, or similar platforms, with experience developing interactive and multimedia training content.
  • Experience developing and publishing SCORM-compatible training content through a Learning Management System (LMS) preferred.
  • Strong presentation, public speaking, and written communication skills, with the ability to effectively train diverse audiences including field technicians, engineers, customers, and other technical personnel.
  • Strong organizational and project management skills, with the ability to work cross-functionally with Service, Engineering, Operations, and other subject matter experts to develop and maintain training materials.
• Experience:
  • 3+ years of relevant experience in technical training, field service, commissioning, technical support, or O&M within BESS, renewable energy, power systems, or industrial equipment environments.
  • Demonstrated experience developing technical training content from source documentation and subject matter expertise, rather than solely delivering existing course material.
  • Demonstrated ability to manage multiple training-development projects and continuously improve content based on learner feedback, technical changes, and training outcomes.
• Other Requirements:
  • Willingness and ability to travel up to 50% to customer/project sites, LGESVT facilities, and other designated training locations throughout the United States.