Waterpark Park Services Associate

Job Description

Job Description

Meet Showboat Resort

Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.

The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.

3) Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations.

4) Hearts the Serve – we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.

Keeping the Splash Spotless

As a Waterpark Park Services Associate, you help keep the waterpark sparkling, safe, and guest-ready—so the fun never has to hit “pause.” You’ll focus on sanitation and general cleaning across restrooms, locker rooms, decks, and public areas while staying guest-friendly and safety-minded.

Key responsibilities include:
- Maintain restroom, shower, locker room, and deck cleanliness; keep areas neat and orderly
- Collect and remove trash; empty waste receptacles; keep floors clear of debris and spills
- Wipe down furniture and hard surfaces; remove stains; vacuum as needed
- Keep windows and doorways free of smudges and fingerprints
- Greet guests, answer basic questions, and respond to requests
- Use cleaning chemicals safely and as directed; support other tasks as assigned

Qualifications:
- Must be 16+ years old
- Detail-oriented, proactive, and able to work independently
- Strong guest service and communication skills; safety focused
- Flexible availability (nights, weekends, and/or holidays)
- High school diploma/GED or related experience; sanitation/guest service experience preferred

Duties and Responsibilities

• Protect establishment and guests by adhering to cleanliness of the entire Waterpark
• Interact with waterpark guests by greeting, answering questions and responding to requests
• Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks, restrooms and locker rooms
• Ensures windows and doorways are free of fingerprints and smudges
• Ensures that furniture and hard surfaces of public areas are clean and organized; keeps floors free of debris and spills and empties all waste receptacles in public spaces
• Cleans and sanitizes Waterpark restrooms and shower areas
• Ensure walkways are free from debris to prevent guest injury
• Performs other duties as assigned