Branch Manager

Branch ManagerThe Branch Manager oversees the daily operations and overall performance of the branch, including direct leadership of both office and field teams. This role is responsible for driving operational excellence, team performance, customer satisfaction, and branch profitability. The Branch Manager may also serve as an Estimator or Project Team Leader on large losses while supporting broader operational needs.Compensation & Growth OpportunitiesWe are seeking driven, high-performing leaders motivated by growth, accountability, and results. This role offers:Competitive base compensationPerformance-based bonus opportunitiesUncapped commission and incentive earning potentialMerit-based advancement opportunitiesLeadership impact on branch success and profitabilityA high-performance culture that recognizes resultsJoe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values:Integrity Above AllAccountabilityWOW FactorPersonal & Professional GrowthWhat You'll DoLead, coach, and hold field and office teams accountable to performance goalsOversee branch financial performance, including budgeting, forecasting, and cost controlEnsure high levels of customer satisfaction across all projectsManage staffing, equipment, and resources to maintain production capacityRecruit, hire, and develop a high-performing teamMonitor and drive key performance indicators (KPIs) for Estimators and Project Team LeadersImplement strategies to improve operational efficiency and profitabilityReview and approve job costing and billing in a timely mannerConduct performance evaluations and support employee developmentPartner with senior leadership to address challenges and drive branch growthMaintain overall branch facility operationsQualificationsBachelor's degree preferred5+ years of experience in operations, production, or managementStrong leadership, communication, and decision-making skillsExperience managing budgets and performance metricsValid driver's license requiredWhat's in It for YouOpportunity to lead and grow a high-impact branchClear path for advancement within a growing organizationWork alongside a supportive leadership team that values results and initiativeCompetitive compensation and the ability to drive performancePay: $200,000-$450,000/yrSchedule & Location: Onsite • Pensacola, FLRequirementsPrimary / Key Essential Functions and Responsibilities• Lead, manage and hold field personnel countable for individual and Company established goals• Manage branch budget; review and analyze branch financials• Ensure customer satisfaction while producing work safely, on-time and within budget• Maintain production capacity through adequate staffing, equipment, and supplies management• Hire, train, develop and manage branch employees.• Manage numbers to ensure Estimators and Project Team Leaders are meeting and exceeding KPIs on a daily, weekly, monthly and yearly basis• Develop and implement strategic plans and forecasts to achieve corporate objectives• Ensure effective control of branch results and take corrective action to guarantee that achievement of corporate objectives falls within designated budgets• Conduct annual performance reviews for all branch employees• Ensure branch facility maintenance and upkeep• Review and approve job final and billing reports within established timeframes• Meet regularly with the Vice President to discuss current challenges and future branch opportunities• Analyze and control expenditures of division to conform to budgetary requirements• Any and all other duties assigned by the supervisorEducation and/or Experience and Qualifications• Minimum Education: Bachelors Degree (B.A.)• Minimum Experience: Over five (5+) years of experience in a production or management role.• Valid Driver's LicenseKnowledge, Skills and Abilities• Expected to be proficient in Microsoft Office• Expected to have strong analytical skills• Expected to interact positively with other employees of all levels• Expected to exhibit adaptability, flexibility, self-control and maturity in work and behavior• Expected to recognize situations that require notification of a manager• Expected to analyze, interpret and communicate data effectively both verbally and in writing• Expected to effectively present information and respond to questions from leadership• Expected to complete assignments with promptness and accuracyFinancial Responsibility• Expected to help establish and stay within budget set with Vice PresidentManagement / Supervisory Authority• Expected to manage assigned employeesAbout Joe Taylor Restoration - Delray BeachJoe Taylor Restoration helps families and businesses recover from water, fire, mold, and other unexpected property damage. Guided by integrity, compassion, and teamwork, we're committed to delivering an Unmatched Service Experience® while restoring what matters most. Our people make the difference, and we invest in their growth so they can build meaningful, lasting careers.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.