Senior Coordinator, Office of the CRO

Radial Entertainment is a global entertainment company, formed through the merger of Shout! Studios and FilmRise, backed by Oaktree Capital Management. Radial boasts a diverse library of over 70,000 movies and episodes, making it the largest independent catalog in the industry. The company delivers high-quality entertainment to all major consumer platforms including FAST channels, AVOD, SVOD, TVOD, physical product, theatrical film and more. Its programming spans a wide range of genres, including true crime, reality, animation, action, westerns, horror, award-winners, cult classics, creator content, and more. Radial is the pre-eminent, purpose-built independent distributor for the streaming era.

We are seeking a Senior Coordinator, Office of the CRO , to serve in a key role supporting Radial Entertainment’s Chief Revenue Officer and our global sales and distribution organization. Supporting a team of approximately 30 across multiple markets and territories, this role sits at the center of the CRO’s priorities, driving operating rhythm, cross-functional alignment, communications, and the execution of strategic initiatives. The ideal candidate is a strong organizer, a clear and polished communicator, and a sharp operator who can translate leadership priorities into action, anticipate what’s next, and keep a global team connected and moving in the same direction.

A successful Senior Coordinator is trusted, discreet, and highly organized, with sound judgment and a bias for action. They move easily between the strategic and the tactical, preparing the CRO for a key partner meeting one hour and tightening a team process the next. This role is ideal for someone who communicates with polish, builds strong relationships at every level, uses AI and modern tools as a natural part of how they work, and thrives as a force multiplier for senior leadership.

Department: Sales and Distribution

Reports to: Chief Revenue Officer

Exemption Status: Non-Exempt

Pay rate: $29 - $34 per hour

Paid Time Off: Holidays, Vacation, Paid Sick Leave, Personal Days

Compensation: Full benefits package including 401(K) with match, medical, dental, vision, and more

Work Location: New York City (NYC-based candidates only, hybrid schedule 2-3 days in office)

Key Responsibilities:

Strategic Planning & Operating Rhythm

• Partner with the CRO to translate organizational priorities into clear goals, workplans, and accountabilities across the global sales and distribution team.
• Own the team’s operating cadence, including leadership meetings, all-hands, quarterly business reviews, and annual planning cycles: setting agendas, preparing materials, capturing decisions, and driving follow-through on action items.
• Track progress against key initiatives, revenue goals, and team OKRs; flag risks and bottlenecks to the CRO and help drive them to resolution.
• Prepare briefing materials ahead of key internal and partner meetings, synthesizing relevant data, context, and recommended talking points.

Cross-Functional Coordination & Special Projects

• Serve as a key liaison between the Office of the CRO and internal partners, including Finance, Legal, Marketing, Technical Operations, and Content teams.
• Lead and project-manage strategic initiatives and special projects on behalf of the CRO, from scoping through execution and reporting.
• Compile and synthesize sales performance, pipeline, and partner data from across territories into concise reporting and dashboards for leadership.
• Conduct research and competitive and market analysis to inform strategic decisions and new business opportunities.

Communications

• Internal company: Draft and coordinate Sales and Distribution communications to the broader company, including organizational announcements, business updates, and content for company-wide meetings.
• Internal team: Own communications to the ~30-person global Sales and Distribution team, including regular team updates, all-hands agenda and content, wins, and key priorities, ensuring consistent messaging.
• External key partners: Support the CRO in preparing communications for platform partners, licensees, and key clients, including correspondence, meeting follow-ups, and executive talking points.
• Presentations: Develop polished, executive-ready presentations for leadership and board reviews, quarterly business reviews, partner pitches, and industry events and markets.
• Maintain a consistent voice, tone, and Radial ethos across all communications, and manage a communications calendar for key moments.

Team Operations, Culture & Enablement

• Manage onboarding for new team members, including tools, systems, documentation, and introductions across the organization.
• Drive team engagement and culture initiatives, including offsites, team meetings, recognition programs, and connection across global offices.
• Own team resources, shared drives, documentation, and knowledge management, ensuring information is organized, current, and easy to find.
• Identify opportunities to streamline workflows and champion AI-enabled tools and automation that increase the team’s efficiency and effectiveness.

Executive & Global Market Support

• Manage and prioritize the CRO’s calendar, ensuring time is aligned with strategic priorities and coordinating key meetings, travel, and commitments.
• Oversee annual team scheduling and logistics for global sales markets and industry events (e.g., MIPCOM, Stream TV, etc), including meeting schedules, materials, and travel.
• Coordinate travel, expenses, and budget tracking for the Office of the CRO, partnering with Finance on team spend.
• Handle sensitive and confidential information with the highest level of discretion.

Skills & Qualifications:

Required

• 3–5 years of experience in a chief of staff, business operations, strategy, executive support, or senior coordinator role, ideally within media, entertainment, or a sales organization.
• Exceptional written and verbal communication skills, with a proven ability to draft polished communications and executive-ready presentations for audiences ranging from team members to senior leadership and external partners.
• AI-native proficiency: demonstrated, everyday fluency with generative AI/LLM tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to research, draft, analyze, and automate work, paired with sound judgment about accuracy, confidentiality, and responsible use.
• Outstanding organizational and project management skills, with the ability to manage competing priorities, deadlines, and stakeholders across time zones in a fast-paced environment.
• Strong business acumen and analytical skills, with the ability to synthesize data and complex information into clear insights and recommendations.
• Sound judgment, high emotional intelligence, and the ability to handle confidential information with discretion.
• Self-starter who anticipates needs, takes ownership, and drives initiatives to completion with minimal direction.
• Advanced proficiency in PowerPoint/Google Slides, Excel/Google Sheets, and collaboration and project management tools (e.g., Microsoft 365, Google Workspace, Slack, Asana).

Preferred

• Experience supporting a C-suite or senior sales executive, or working within a global sales, licensing, or content distribution organization.
• Familiarity with the digital distribution landscape (AVOD/FAST/SVOD/TVOD) and the film and television licensing business.
• Hands-on experience building AI-enabled workflows, such as custom GPTs or agents, prompt libraries, or automations (e.g., Zapier, Power Automate), that improve team productivity.
• Experience with CRM, BI, or reporting tools (e.g., Salesforce, Tableau, Power BI, Looker).
• Background in internal or corporate communications, strategy, or management consulting.
• Experience planning team offsites, events, or company presence at international markets and festivals.
• Genuine passion for film and television and how content reaches audiences around the world.

Radial Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.