Services Consultant - GSP Mid-Market, Data Center & Emerging Markets

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

The Services Consultant will grow WWT's Services business by leading the services sales process for assigned Emerging and Midmarket accounts, with focused coverage across telecommunications providers, datacenter operators, and next-generation cloud and AI infrastructure providers. This role includes development of our services business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.

A key priority for this role is supporting WWT's services sales motion within the rapidly growing AI infrastructure segment, including GPU-as-a-Service and Neocloud providers, as well as AI-native datacenter customers building and scaling large-scale facilities. The Services Consultant will be expected to understand the unique procurement, deployment, and lifecycle service needs of these customers and position WWT's full services portfolio accordingly.

WWT's Services business consists of (but are not limited to) the following services offerings: Advisory, Lab, Supply Chain, Deployment, Strategic Staffing, Lifecycle and AppDev services. Technology areas where services are offered include: Collaboration, Data & AI, Hybrid Cloud, Network, Storage, Compute, Security, Infrastructure Modernization & Automation.

Responsibilities:

• Create a team environment while leading in the delivery of operational excellence and financial performance, ensuring profitable services engagements.

• Develop and maintain strong relationships with sales, PS, internal support organizations, customers, OEMs and partners across Emerging, Midmarket accounts in telco, datacenter, and AI infrastructure verticals.

• Exercise comprehensive knowledge of WWT's professional service capabilities and continuously work to identify relevant ways these capabilities can be positioned to serve the customer, with particular emphasis on services that support AI datacenter buildouts, GPU infrastructure deployments, and Neocloud/GPUaaS provider needs.

• Develop and execute staffing plans to ensure successful delivery of services.

• Be the focal point of Professional Services escalation within your region.

• Track the financial performance of services and make suggestions to minimize risk and increase GP where possible.

• Promote and provide leadership in our core values (trust, humility, embrace change, passion and a strong work ethic, positive attitude, team player and honesty and integrity) to foster a positive work environment and high-performance teams.

• Provide vision and direction to your team and conduct strategic planning.

• Provide management support of your team and function.

• Provide regular and ad-hoc financial and operational reporting as needed.

• Continually analyze the business for process improvements and new opportunities.

Qualifications:

• Bachelor's degree, Master's degree preferred.

• Minimum of 10 years' experience in Professional Services.

• Experience in creating and supporting various services business models, delivery models and partnering arrangements, including Professional Services, Managed Services, Cloud Services, Staffing Services, etc.

• Experience working with or selling into telecommunications providers, datacenter operators, or emerging AI infrastructure and cloud customers strongly preferred.

• Demonstrated experience crafting win/win solutions with customers, sales and services delivery organizations.

• Demonstrated experience leading through influence in matrixed organizations.

• Strong organizational skills (PMP or PM experience).

• Excellent communication skills. Ability to tactfully and professionally address sensitive and complex issues.

• Professional demeanor with the ability to speak at the executive level and build relationships.

• Strong understanding of financial processes. Demonstrated ability to create pro formas, track project metrics, forecast future trends and manage change.

• Strong understanding of contract processes. Demonstrated ability to manage contract modifications and take the lead on negotiations surrounding contract scope, cost and schedule.

• Valid driver's license.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $100,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email View email address on click.appcast.io .

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call View phone number on click.appcast.io and ask for Human Resources.