Quality Assurance Supervisor

Quality Assurance SupervisorColorado - Colorado Springs, CO 80905OverviewSalary Range $60,000.00 - $70,000.00 Salary Level Experienced Position Type Full Time Job Shift Standard- Mon-Fri, 8am-5pm Education Level 4 Year Degree Travel Percentage NoneDescriptionWhy Join New Generation WellnessAs we approach our centennial milestone, New Generation Wellness is celebrating more than 100 years of commitment to health, quality, and innovation. Our longevity reflects a stable, science-driven organization where Quality plays a critical role in protecting consumers and enabling responsible growth.At NGW, Quality Assurance is empowered, respected, and embedded in decision-making. This role offers hands-on leadership, strong cross-functional partnership, and a clear path into senior Quality leadership.Position Summary:The Quality Assurance Supervisor provides daily leadership and oversight of Quality Assurance activities supporting manufacturing, packaging, and quarantine operations in a cGMP-regulated environment. This role ensures compliance with FDA regulations, internal SOPs, and quality-system requirements while fostering a proactive, collaborative quality culture.Reporting to the Quality Manager, the QA Supervisor leads and mentors QA staff, supports audit readiness, drives documentation accuracy, and partners closely with Operations and Product Development to ensure product quality and regulatory compliance.This is an ideal opportunity for a hands-on QA professional ready to expand their leadership impact while maintaining direct involvement in quality systems and floor-level execution.Key ResponsibilitiesSupervise day-to-day QA activities across manufacturing, packaging, and quarantine operationsLead, train, and mentor QA Technicians, providing coaching, performance feedback, and scheduling supportServe as a visible quality presence on the production floorExercise authority—with organizational support—to stop production or withhold product release when quality or compliance risks are identifiedQuality Systems & ComplianceSupport equipment qualifications (IQ/OQ) and cleaning validation activitiesPartner with Supplier Quality to support raw-material and vendor qualification processesReview batch records and oversee documentation accuracy and completenessCoordinate deviation investigations, nonconformance documentation, and CAPA activitiesSupport root-cause analysis and track CAPA effectivenessManage change-control documentation to ensure traceability and regulatory alignmentTrack and trend quality metrics and report findings to Quality leadershipTraining & Technical SupportCoordinate QA-related training programs in collaboration with HR and department leadersEnsure training records are current and aligned with role-specific competenciesAct as a technical resource and mentor for QA TechniciansAuditing & Inspection ReadinessParticipate in internal and external audits, serving as a subject matter expertSupport preparation for FDA and customer inspectionsMonitor and follow up on corrective actions resulting from audit findingsCross-Functional Collaboration & Continuous ImprovementPartner with Manufacturing, Product Development, and Supply Chain to support compliant, efficient operationsParticipate in quality review boards and continuous improvement initiativesIdentify opportunities to improve documentation flow, approval timelines, and QA processesSupport enhancements to electronic Quality Management Systems (QMS)Success MeasuresAccuracy and timeliness of batch record and document reviewsDeviation and CAPA closure effectivenessAudit readiness and inspection outcomesTraining completion and team development progressContributions to quality culture and process improvement initiativesQualificationsEducationBachelor's degree in a scientific or technical discipline (Biology, Chemistry, Food Science, or similar) preferredEquivalent regulated-industry experience will be consideredExperience4–6 years of Quality Assurance experience in a regulated manufacturing environment (dietary supplements, nutraceuticals, pharmaceuticals, food, or similar FDA-regulated industry)1–2 years of experience in a lead or supervisory capacity preferredHands-on experience with batch record review, deviation investigations, CAPA management, and internal auditsKnowledge & SkillsStrong working knowledge of cGMPs, FDA regulations, and Good Documentation Practices (GDP)Experience working with ERP systems and electronic QMS platformsStrong analytical, organizational, and technical writing skillsAbility to lead, mentor, and influence others in a fast-paced manufacturing environmentDetail-oriented, accountable, and comfortable making quality-driven decisionsWork Environment & Physical RequirementsPrimarily office-based with regular time spent in manufacturing areasRequires extended periods of computer work and walking the production floorOccasional lifting up to 20 lbsUse of PPE including lab coat, hairnet, safety glasses, and hearing protection as requiredCareer GrowthNGW is committed to developing Quality leaders. This role offers a defined progression path:Director of QualityQuality ManagerQuality Assurance SupervisorAdvancement is supported through leadership exposure, system ownership, and cross-functional collaboration.