TEAM MEMBER - HOT LINE

Team Members - HotLine

At Kaleo Hospitality's Freddy's locations, we've created a great place to eat and to work. You'll be part of a team delivering freshly prepared, made-to-order menu items for our guests coupled with a unique mix of fun, great food and exceptional hospitality.

We're looking for Restaurant Team Members to welcome guests, take orders, prepare frozen custard treats or other menu offerings ensuring each tasty item is cooked to perfection in a safe and clean environment and delivered with a smile.

Kaleo is a growing company you can trust. Founded in 2023, Kaleo Hospitality owns and operates Freddy's Frozen Custard & Steakburgers. Kaleo continues to grow, and we are building teams that people want to be part of, we are CALLED TO SERVE & COMMITTED TO EXCELLENCE!

Freddy's is looking for Team Members - HotLine (grill cook and food prep) - to deliver a unique mix of fun, great food, and honest hospitality.

Team members and managers alike who are charismatic and enthusiastic with a positive attitude to grow with our Freddy's Family!

On the HotLine, you learn the art of handcrafting the Freddy's Steakburger. You are a member of the highly talented team that ensures each tasty menu offering is cooked to perfection. As you showcase your skills in the Freddy's cooked-to-order kitchen, you see to it that quality, accuracy, and timeliness are part of every guest's visit.

Competitive Pay based on experience; Flexible scheduling; Variable hours--full and part-time

A Day on the HotLine

This is hands-on, fast-paced kitchen work, and every shift looks a little different depending on where the team needs you. You'll:

• Hand-press and grill Steakburgers to order, right on the flat-top griddle
• Fry and season our signature shoestring fries in small batches for freshness
• Build burgers and sandwiches to spec, checking each ticket for accuracy
• Keep the line stocked — toppings, buns, proteins — so service never slows down
• Call out and time orders so everything lands hot and on point with the rest of the kitchen
• Wash dishes, take out trash, and handle prep work whenever the kitchen needs an extra hand
• Clean and reset stations throughout the shift to keep things safe and sanitary
• Work shoulder-to-shoulder with your team during rushes, jumping in wherever the kitchen needs help — no task is "someone else's job"

Rewards and Perks:

• Fun! Work with friends and great people!
• Casual workplace: Jeans, Company supplied t-shirt, hat and a smile is the uniform of our team
• Competitive wages – based on experience
• Great meal discount
• Opportunities to advance and grow; Promote from within culture.
• Flexible schedules for outside activities and school

Requirements:

• Must be at least 16 years or older

Must be okay with:

• Working around hot grills, fryers, and hot grease
• Exposure to steam, heat and cooking equipment
• Standing, walking, and performing repetitive tasks during scheduled shifts
• Lifting and carrying up to 30-40 pounds
• Maintaining focus and efficiency during busy service periods

To perform the job successfully, an individual should demonstrate the following competencies:

• Guest Service
• Dependability
• Attention to Detail
• Initiative
• Teamwork

What are you looking for?

• Work-life balance
• Advancement opportunities
• Flexible hours
• Spending holidays with family and friends

Company Introduction

Founded in 2002, Freddy's Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.

Fast doesn't have to mean frozen, and a job doesn't have to feel like just a job. At Freddy's, every steakburger is cooked to order and every scoop of custard is churned fresh — served up in a fun, high-energy place where the shift flies by and the people become friends. We're built on genuine hospitality, quality, and cleanliness, and we're looking for friendly faces who bring the energy. Welcome to the Family — let's go.