Xfinity Retail Sales Consultant (Sterling Heights, MI)

Job Summary $24.09+ hourly (Pay is $16.40/hr. + $1330/mo. Targeted Commission) Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. Job Description What you will be doing: Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service with all customer interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow-up and service excellence. Help customers interpret and clarify their account statements and process bill payments in-store. Answer questions about current or new services, make changes to account data, upgrade levels of service, and process all general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert-level understanding and passion around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment. Adhere to retail operational policies and procedures to ensure a consistent and professional store environment. Qualifications What you will need to have: High School Diploma or equivalent. Available to work a full‑time, flexible, variable schedule, including days, evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and stand, move, and work around the store constantly. Skills: Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Self‑Motivation, Teamwork, Technical Knowledge, Workplace Organization. Compensation & Benefits Base Pay: $16.40/hr. Total Target Compensation (Base Pay + Targeted Commission): $24.09/hr. Commission potential for sales positions. Comcast provides best‑in‑class benefits. Day‑One benefits include: Medical, Dental, and Vision coverage. Comcast X‑finity courtesy services in serviced areas. Discount tickets to Universal Resorts. Paid Parental leave. Tuition reimbursement of up to $8,000 (Full‑time employees). Paid Time Off. 401(k) savings plan with up to 6% match. EEO Statement Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr Blueface Ltd