Xfinity Retail Sales Consultant (Bloomfield Hills, MI)

Job Summary $24.09+ Hourly (Pay is $16.40/hr. + $1330/mo. Targeted Commission). Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike. Job Description What you will be doing Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on‑job training, wall‑to‑wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! Join Comcast and be a Part of Something Big. What you will need to have High School Diploma or equivalent. Adjusting to a full time, flexible, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes, and the ability to stand and move about the store constantly. Perks and Benefits Day‑One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar‑to‑dollar matching. …and much more. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills Customer‑Focused Workplace Organization Persuasion Technical Knowledge Teamwork Self Motivation Communication Critical Thinking Problem Solving Resilience Professional Integrity Salary Base Pay: $16.40/hr. + $1,330/mo. Targeted Commission. Total Target Compensation: $24.09/hr. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education High School Diploma / GED Certifications (if applicable) — Relevant Work Experience 2‑5 Years #J-18808-Ljbffr Comcast