Associate, Sales Operations & Enablement

Associate, Sales Operations & Enablement

Since 1903, Gordon Brothers has maximized liquidity through realizable asset value by providing the people, expertise and capital to solve business challenges. Our solutions-oriented approach across asset services, lending, financing and trading gives clients the insights, strategies and time to optimize asset values throughout the business cycle. We work across the full spectrum of assets globally with deep expertise in retail, commercial, industrial, brands and real estate. We are headquartered in Boston with over 30 offices across North America, Europe, the Middle East and Africa, and Asia Pacific.

Are you a self-motivated, detail-oriented individual who thrives on working on multiple projects simultaneously? Do you have a solid understanding of Sales processes and CRM systems? Are you energized by process optimization? If so, then this may be the right opportunity for you. The Associate, Sales Operations reports directly to the Senior Director, Head of Sales Operations and contributes to a dynamic team that is driving growth throughout the organization. This position is located in our Boston office.

As a growing team, we have an opening for an associate to join our Sales Operations team. This position reports to the Head of Sales Operations and supports the market-facing team by enhancing processes and managing data to improve sales efficiency and effectiveness. This role ensures that sales operations run smoothly, decision-making is supported with data-driven insights and strategies that align with the organization's sales goals.

CRM Projects: Support Salesforce enhancements from requirements gathering through implementation and training, while identifying opportunities to improve sales processes and make Salesforce easier and more efficient for users.

CRM Adoption & Data Management: Train sales staff on CRM best practices and maintain key CRM data, including account hierarchies, to support data quality and consistency.

Reporting & Dashboards: Create and maintain Salesforce reporting and sales performance dashboards in Power BI, partnering with Digital Transformation as needed.

Sales Enablement Tools & Vendors: Manage sales technology vendor relationships, including contracts, renewals, licenses and ongoing use of tools such as LinkedIn Sales Navigator and Gong.

AI & Automation: Explore and implement practical uses of AI and automation to improve sales processes and team efficiency, including AI capabilities within Salesforce.

CRM/Marketing Integration: Partner with Marketing to ensure CRM supports effective handoffs between marketing and sales.

Process Improvement: Develop and implement sales processes that improve efficiency and support the market-facing teams.

Bachelor's degree in finance, business administration, data analytics, information systems or the like

2-5 years' experience with sales analysis, data management, or related fields

Proficiency in CRM systems (e.g., Salesforce) and Excel are a must. Other data analysis tools (e.g., Power BI, Tableau) are a plus

Experience in project management a plus

Data analysis and reporting

Strong analytical skills and attention to detail

Knowledge of sales processes and CRM systems

Strong communication and interpersonal skills; ability to work effectively cross-functionally and build internal relationships

Ability to work independently and manage multiple priorities

Able to thrive in a fast-paced environment with strong attention to detail, time management, and organization skills

Courage to question status quo and suggest/implement ways to enhance processes

Gordon Brothers offers a very competitive total compensation package, including base salary and bonus plan, health insurance, dental benefits, a generous 401(k) match, time off benefits, and more. In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis.

Gordon Brothers is an Equal Opportunity Employer.