Account Manager

Overview Job Description Role: Account Manager Location: Atlanta THE OPPORTUNITY MiQ is looking for an Account Manager to join our Atlanta team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The Account Manager will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with sales, trading, product and analytics on some of the world’s most known brands. Responsibilities Client Service: Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with MiQ data. Contribute to business retention and growth by identifying incremental opportunities, growing accounts and strategizing new solutions on an ongoing basis, including recommendation of additional products and channels. Support a portfolio of clients and ensure that all are performing optimally; work in partnership with Trading team to ensure campaigns are pacing as desired. Project Management: Work hand in hand with regional “pod” to ensure client demands are met and client’s expectations are exceeded. Ensure all client deliverables are best in class and delivered on time. Help to identify gaps and establish strategic processes as part of new product rollouts, specifying needs for AM team and any downstream impacts. Internal Collaboration: Collaborate with internal teams across region(s) to encourage ongoing thought leadership and MiQ product diversification. Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current. Build rapport and foster positive collaboration with the Sales & Trading team on your commercial pod. Communication: Lead weekly pod syncs and regional Board (client performance review) meetings, keeping all teams aligned on updates and next steps. Articulate to clients how MiQ’s agnostic approach and Trading technology/expertise sets us apart. Collaborate with Senior Team Members across the commercial business to provide support on key accounts. Innovation: Strategize within AM department and the Commercial pod to grow and develop existing client business. Stay close with clients by reading related company news or industry trades, attend earnings calls to serve as a trusted advisor to both internal teams and clients. Qualifications Experience: Minimum 3 years of advertising technology and/or media planning experience. Experience with Programmatic Advertising is highly preferred; understanding of digital ecosystem and vendor–agency–advertiser dynamic. Commercial experience – clear evidence of servicing advertisers to a high standard and growing business from “one-time deals” to strategic partnerships measured through revenue and/or business line growth. A+ presentation skills with the ability to turn data points into a compelling media story. Systems: Experience with Google Campaign Manager, Sizmek MDX; expertise with the Microsoft Office Suite. Salesforce and Atlassian (JIRA) understanding preferred but not required. Experience with Tag Management systems is a plus. Disposition: Alignment with MiQ's core values; competitive mindset with a vision to grow your career as the company scales. What’s in it for you MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. Values Our values are there to be embraced by everyone, so that we naturally live and breathe them: inclusivity, passion, determination, agility, unity, and courage. Benefits Every region and office has specific perks and benefits, but every person joining MiQ can expect: A hybrid work environment New hire orientation with job specific onboarding and training Internal and global mobility opportunities Competitive healthcare benefits Bonus and performance incentives Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities Pay Transparency: For individuals assigned and/or hired to work in New York, a reasonable compensation range is provided by law; current estimate is $80,000-$90,000. Details on bonus and commission packages are shared during early conversations. Apply Today. Equal Opportunity Employer. E-Verify Employer. MiQ is a global programmatic media partner for marketers and agencies. We are committed to diversity and inclusion and welcome applicants from all backgrounds. We’re MiQ, and we aim to lead the programmatic industry and make it better. #J-18808-Ljbffr