Full Time Teller

Full Time Teller

If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial Credit Union as a Full Time Teller in our Redlands branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members/customers, our teams, and ourselves. As a Teller, you will be able to interact with members/customers by processing transactions, ordering Visa/ATM cards and introducing members to the many ways that First Financial Credit Union can help them meet their financial goals.

Job Responsibilities

• Receive and process routine member transactions including but not limited to checking cashing, deposits, withdrawals, payments, wires, and transfers.
• Inform members about bank products and services, following all credit union financial and security regulations and procedures.
• Maintain and abide by assigned transaction & cash drawer limits.
• Daily balancing of drawer and other branch negotiables
• Understand and comply with federal and other regulations relating to financial products & services.
• Analyze, research, and answer member inquiries regarding their shares or loans.
• Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative.
• Referral follow up and Daily/Monthly reporting of all referrals.
• Participate in sales programs, contests, meetings and teleconsulting activities.
• General knowledge of FFCU products & services obtained via training and coaching.
• Knowledge and compliance of FFCU policies & procedures
• May assist in branch opening, closing, and balancing as needed.
• Consistently build rapport with members to recommend the best product/service based on their needs.
• Performs all duties in compliance with laws, regulations, Credit Union policies and procedures.
• Other duties as assigned.

Qualifications, Capabilities, and Skills

• Effective verbal and written communication skills
• Ability to work independently and in a team environment.
• Ability to exercise good judgment to make sound decisions and take initiative.
• Ability to navigate multiple screens, PC applications, and adaptable to new technology.
• Ability to multitask and strong organizational skills.
• Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email

Required Qualifications, Capabilities, and Skills

• High School Diploma or equivalent
• Minimum 6 months of cash-handling experience
• Minimum 6 months of sales or retail experience
• Ability to work a schedule that includes weekends.

We offer the following exceptional benefits

• Medical, Dental and Vision
• Vacation time for Union employees
• Additional Vacation Service award for every 5 years of service
• 401(k) with 3% Safe Harbor Employer Contributions
• Incentives and Recognition based on performance
• Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
• Employee appreciation and recognition events
• Opportunity to win trips
• Opportunities for gain sharing