Customer Service Administrator

$18 - $22 per hour

Insight Global

Job Description
Job Description
Customer Service Administrator / Order Entry Specialist
Location: Fernandina Beach, FL (Onsite)
Duration: 3-Month Contract to potential hire
Position Overview:
We are seeking a detail-oriented Customer Service Administrator / Order Entry Specialist to join a growing team. This role is heavily focused on order processing and administrative support, with approximately 90% of the day dedicated to order entry and customer account management and 10% supporting warehouse functions, packing and shipping, and inbound customer calls.
The ideal candidate will have experience with order entry, QuickBooks, customer service, and administrative support in a fast-paced environment.
Responsibilities
Process and enter customer orders accurately and efficiently
Utilize QuickBooks for order management, invoicing, and customer records
Answer incoming customer calls and respond to inquiries
Communicate order updates and shipment information to customers
Maintain accurate records and documentation
Coordinate with warehouse personnel to ensure timely order fulfillment
Assist with packing, shipping, and receiving activities as needed
Support general office and administrative functions
Ensure accuracy of orders, pricing, and customer information
Must-Have Qualifications
1+ years of experience in customer service, order entry, administrative support, or a related role
Experience using QuickBooks
Strong data entry skills and attention to detail
Excellent communication and customer service skills
Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
Ability to multitask and work efficiently in a fast-paced environment
Preferred Qualifications
Experience with shipping and receiving processes
Warehouse, inventory, or logistics experience
Previous experience in a manufacturing, distribution, or industrial environment
Schedule: Monday-Friday, Full-Time, Onsite 9am-5pm
Compensation: $18-$22 an hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Vacancy posted 2 days ago

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