Engagement Specialist

Engagement Specialist

Faith Mission | Columbus, OH

Men's Shelter | Full Time | Nights (11pm - 7am)

Women's Shelter | Part Time | Days (7am - 3pm)

Pay Rate - $20/hour

PLUS Shift Differentials for Evenings, Nights and weekends!

Lutheran Social Services of Central Ohio is currently seeking Engagement Specialists for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion.

Ideal candidates will share Our Mission : Creating a better world by serving people in need.

About Lutheran Social Services:

We put our mission of service into action. Every day LSS serves thousands of people in 21 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers food pantries, housing and supportive services through homeless shelters, domestic violence services, health care, affordable housing communities, and other services that uplift families and strengthen communities.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

What will I do as an Engagement Specialist with Lutheran Social Services?

• Greets all volunteers, residents and prospective residents. Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding and self-care supplies
• Maintains overall cleanliness and sanitation of shelter facility including resident dorms, hallways, floors and lounges in assigned areas
• Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community
• Holds shelter residents accountable for upholding shelter rules and expectations. Communicates any issues or concerns to Manager or Case Manager as appropriate
• Takes resident attendance, maintains bed count and ensures shelter capacity
• Assists in donation receiving and delivery
• Provides information to clients on Faith Mission and other services such as medical, dental and vision care, community resources and diversion services during absence or high volume times
• Facilitate shift report to oncoming shift personnel
• Escort volunteers and staff between buildings as needed
• Assist with shelter laundry services
• Perform all other duties as requested

Requirements for an Engagement Specialist with Lutheran Social Services:

• High School Diploma, GED or equivalent work experience is required.
• Experience with homeless or other special needs populations, preferred.
• Ability to communicate with diverse groups of individuals.
• Ability to work a flexible schedule, as needed.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.