Market Manager

Market ManagerThe Market Manager is responsible for understanding, implementing and enforcing the product demonstration/events processes with their teams in the designated market(s). The position must deliver consistent leadership that will ensure the quality of our services. The events process includes interviewing, hiring, training, planning, coaching, and managing retail supervisors as well as overseeing all aspects of event execution in the assigned market(s).Responsibilities include ensuring quality and compliance by having the right people in the right places following the correct processes, recruiting, interviewing and hiring for direct report positions, training, coaching and mentoring direct reports on company processes, policies, procedures and position expectations/responsibilities, ensuring quality execution by conducting audits and working with each direct report to ensure team compliance against expected goals, managing execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on-date, quality execution is met, engaging all support teams to influence proper support and guidance on team needs, effectively communicating to all internal and external customers, sharing competitive knowledge, best practices and recommending process enhancements with the team to improve overall performance, being the events execution expert representing our retail partners and the assigned vendors within the defined market, monitoring and managing expense metrics such as payroll time entries and additional expenses to maximize market contribution, leading and developing the planning and organizing of market meetings, preparing and submitting to management all required paperwork on a timely basis, and inspecting company equipment on a regular basis to ensure proper maintenance and safe operation.This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Qualifications include a minimum of three years of related retail, restaurant or food industry experience and/or training; or equivalent combination of education and experience. Skills and abilities include the ability to effectively handle multiple tasks and projects simultaneously, strong organization and problem solving skills, and the ability to present to a large and small groups in a variety of settings. Proficient in Microsoft Office. Certificates, licenses, registrations include any applicable national, state and local food safety certification. Physical demands include sitting, standing, talking, hearing, using hands and fingers to operate a computer keyboard, mouse and/or other peripherals, listening to and understanding information and ideas presented through spoken words and sentences, reading and understanding information and ideas presented in writing, communicating information and ideas orally and in writing so others will understand, identifying and understanding the speech of another person, and light to moderate lifting may be required from time-to-time. Supervisory responsibility includes direct and indirect supervisory responsibilities. Working conditions include a field-based retail environment with extensive travel required within your defined geography as well as occasional travel outside defined geography. Language skills include English as the primary language skill; however, bilingual skills may be required based on business necessity.