Direct Support Professional II - Shine

Posted Tuesday, August 25, 2026 at 4:00 AM Have you been searching for a career that is meaningful, where you could make a positive difference to others? Have you been seeking a career that gives you a sense of purpose where you can contribute to people’s well-being? Do you enjoy helping others succeed? If yes, we have an opportunity for you! Our person-centered approach allows you to help make a positive impact in people's lives. Apply today and begin your career by making a difference and fulfilling your sense of purpose! We are seeking attentive and compassionate team members to join our team! We offer a generous benefits package to include options for medical, dental, vision, employer paid life insurance, 403 b with employer contribution, PTO accruals, two weeks of paid training, and more! Full Time positions are 36 hours per week and have a starting hourly wage of $18.64/hour. Make any day a payday! You work hard for your money, why wait to be paid!

JOB SUMMARY

Under the direction of the Program Manager or Direct Support Professional V, this position is responsible for maintaining an environment in the program which encourages and facilitates optimal personal development and provides person directed services and ensures the health and safety of the people served.

JOB FUNCTIONS

Regulatory and Corporate Compliance Ensure compliance with regulations, agency policies and procedures. Ensure required documentation is complete, accurate and legible. Ensure the agency’s incident management process is followed. Provide input in the development and revisions of policies, procedures and agency forms as needed. Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures. Assist with ensuring adherence to the annual budget. Assist with ensuring accurate management of personal funds with the people receiving support. Complete personal allowance documentation and other financial documentation according to procedure. Person Centered Services Provide services to people as planned in their Life Plan (LP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Staff Action Plan, Support Plans, Day Habilitation Plans, CommunityHabilitation Plans, Staff Action Plans, and other safeguards and ensure all related documentation is completed. Implement activities as outlined in the Staff Action Plan and, as applicable, the Life Plan. Plan and coordinate daily activities. Act as an advocate for people receiving support from the agency. Complete assessments and compile baseline data as assigned. Support people so they may be included and participate in their community. Respect the person’s right to privacy and confidentiality by appropriate use of written and verbal communication. Work collaboratively with others to ensure the person’s health and wellbeing. Provide medication management and administer medications according to agency policy and procedures, as is required. Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary. Report and document all medical concerns the person may have to the appropriate personnel. Provide services and follow person’s Plan of Nursing Services (PONS). Transport and attend health and medical appointments as assigned. Maintain on-going communication with the Program Manager or Direct Support Professional V. Program/Service Management Maintain an environment which encourages and facilitates optimal personal development. Complete assigned daily responsibilities. Complete shift overlaps and specific duties as assigned. Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned. Assist in the identification and development of new service and support opportunities that provide quality of life choices. Maintain knowledge of and effective use of agency software programs. Physical Plant and Safety Ensure the site is a safe, clean environment and immediately address areas of concern. Maintain knowledge of fire evacuation plan and ensure plan is followed. Maintain knowledge of health and safety plans and ensure plans are followed. Maintain an environment that encourages and facilitates optimal personal development. Practice standard precautions and other appropriate infection control practices. Ensure site vehicles are maintained, if applicable. Contacts with Others Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and internal and external service providers. Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the person’s right to privacy and confidentially. Ensure customer concerns are addressed in a timely and professional manner. Additional Functions Participate in agency committees, initiatives, projects and trainings. Assist with coverage within the Division and Agency, as assigned. Maintain certifications and annual training updates, as required. May frequently be required to use your private vehicle to transport the people we support.

KNOWLEDGE, SKILLS AND ABILITIES

The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility. The person in this position functions successfully with general supervision and direction. The person in this position has the ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment. The person in this position has the ability to establish effective relationships and work in a team environment to meet team and company goals. The person in this position has the ability to exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons receiving support. The person in this position has basic Microsoft Office skills. The person in this position demonstrates knowledge of introductory computer skills. The person in this position has good written and verbal communication skills. The person in this position is able to operate office equipment, computers and medical equipment. The person in this position must be able to operate wheelchair vans, if applicable at site. The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights and weekends. The person in this position must be able to be contacted outside of working hours.

EDUCATION AND EXPERIENCE

High School diploma, GED, or an acceptable TABE test score is required. CPR/First Aid/AED and SCIP Certification within the first six months of hire. Medication Administration Certification for Residential and site-based program, as required. Non-site-based programs require one year of experience working with people with developmental disabilities or an Associate’s degree in Human Services or related field.

ADDITIONAL QUALIFICATIONS/REQUIREMENTS

Where position requires driving: Valid driver’s license for the state in which the person resides. Acceptable safe driving record. Where position requires driving people served by the Agency: Motor vehicle with up-to-date inspection, that is registered and insured.

AUTHORITY AND ACCOUNTABILITY

People: This position has no direct authority and does not supervise anyone. Operations: This position operates under the general supervision of the Residence Manager/Relief Coordinator and is responsible for providing person directed services and following standard agency policy and procedures. Budget: This position must adhere to expense guidelines and programs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. SALARY: $18.64/hour #J-18808-Ljbffr The Arc Allegany-Steuben