Director of Human Resources

Company Information

At Community Hospice & Health Services and its affiliates, Community Hospice & Health Services Foundation, and CHI Management, Inc. (herein referred to collectively as "CHHS") you will find a family-based and compassionate work environment. Our goal is to provide a wonderful work experience that allows our employees to thrive by feeling engaged and fulfilled each day. CHHS is the largest and oldest nonprofit hospice, palliative care, and support services provider in the Central Valley.

We are proud to indicate that CHHS has been supporting and providing compassionate and quality services to our community since 1979. Our mission is to embrace individuals and families facing life-changing journeys, enhancing quality of life for all. CHHS is accredited by Community Health Accredited Program (CHAP).


DIRECTOR OF HUMAN RESOURCES

JOB DESCRIPTION

REPORTS TO: President/Chief Executive Officer (CEO)

SUPERVISES: Human Resources Generalist, Human Resources Coordinator and Human Resources Assistant.

SUMMARY: Responsible for managing multi-site human resources (HR) and safety functions, for Community Hospice & Health Services and its affiliates Community Hospice & Health Services Foundation, and CHI Management, Inc. Plans, coordinates, manages, and directs all activities and programs relating to recruitment, hiring, orientation, development, retention of employees, and safety. Administers the safety programs and processes to ensure compliance with organization, accreditation, and State/Federal requirements. Works closely with management and employees to achieve the various organizational goals. Ensures compliance to all policies and procedures.


RESPONSIBILITIES:

• Employee Relations: Acts as a resource for employees and managers on employee relations. Communicates and interprets HR policies and procedures. Coaches/consults with managers and employees on issues including performance, terminations, sexual harassment, discrimination, etc.
• Recruitment/Selection/Retention: Oversees and participates, as needed, in the interview/screening process from internal and external sources for open positions, in cooperation with management staff. Oversee the new hire and internal transfer process. Research and analyzes staffing trends and recruitment techniques, with a focus on attracting, selecting, retaining and motivating qualified professional/skilled and entry-level employees. Assists managers in conducting needs analysis.
• Compensation: Develops and administers the compensation program and advises management regarding increases and ensures that they are within salary and performance evaluation guidelines. Monitors competitors' wage, salary and benefit structure and make recommendations to the President/Chief Executive Officer for compensation adjustments to ensure that the positions are competitive in the market. Works as a resource for the finance department regarding payroll compliance with labor laws.
• Administration: Oversees administration and application of HR policies and procedures, which include paid time off, retirement plan, and leaves of absence. Develop and implement HR policies and procedures. Oversees maintenance of organizational charts.
• Benefits: Responsible for the administration of all employee benefits. Assists Finance in the analysis and procurement of all benefits. Research and analysis of benefit improvements will assist with attracting and retaining employees. Oversee the communication and interpretation of benefits, changes, and policies.
• HRIS Reporting: Develops and oversees the maintenance of the Paycom HR reporting system (HRIS) that meets the organization's personnel information needs for daily operations and strategic planning.
• Orientation and Training: Oversees new employee general orientation and ongoing safety trainings. Provides individual coaching for employee or management staff development.
• Worker's Compensation: Responsible for the effective management of workers compensation programs and costs. Supervise Safety Coordinator in managing workers compensation cases. Provides advice and guidance regarding case and cost management. Monitors the performance of workers' compensation vendors regarding cost and service.
• Project Management: Manages assigned projects and coordinates the steps and time frames for implementation, presentation, and interacting with various departments.
• Management: Manages and resolves HR departmental issues. Responsible for overseeing the HR staff. This includes oversight of supply ordering, staffing, and departmental coverage. Develops monitors and controls departmental budgets and hires, supervises, develops and evaluates staff members.
• Safety Programs: Maintain up-to-date safety policies and procedures to ensure the minimization of potential accidents as well as compliance with regulatory agencies. Maintain an up-to-date Illness and Injury Prevention Program for all companies. Lead the Safety Committee. Monitor performance improvement indicators for the Injury & Illness Prevention Program, and Emergency Preparedness Plan. All safety programs are to be maintained and are consistent with current regulations. Ensure that all safety programs are monitored for effectiveness and performance improvement.
• Emergency Preparedness: Participate in the Emergency Preparedness Committee and maintain an up-to-date Disaster Preparedness Plan and the required documentation, including Letters-of-Intent. Facilitate and coordinate the disaster/emergency drills. Participate in State, County, and City emergency planning activities, when appropriate, to ensure all emergency preparedness plans and documentation are current. Coordinates and performs drills per policy providing follow-up training as necessary.
• Safety Training: Design, develop, and update annual Safety In-Services for continuous education to all departments (areas specific to general safety, disaster preparedness, hazardous materials management, etc.). Ensure staff attends programs and is prepared for various safety regulatory inspections, including but not limited to, Fire Marshall visits, Accreditation/Certification surveys, and County and State visits. Assures all employees receive safety training on an annual basis. Deliver orientation to new employees as scheduled on the following topics: General safety training, workplace violence, and emergency preparedness. All new managers are to be trained in accident reporting procedures.
• Safety Inspections: Conduct periodic safety inspections and recommend and follow up on corrective actions. Safety inspections are done per policy for each location. Follow-ups are completed for any required corrective actions.
• Safety Regulation Compliance: Maintain up-to-date knowledge in the field of safety as it relates to Hospice, Assisted and Independent Living work environments as required by OSHA, state hospital licensing agencies, and other applicable Federal, State, and local agencies. Ensure compliance with all applicable laws and regulations that pertain to workplace safety.
• Participates on committees and special projects and seeks additional responsibilities.
• Consults with legal counsel as appropriate, and/or as directed by the CEO on personnel matters.
• Follows all CHHS organizational policies and procedures including, but not limited to, safety, infection control, privacy and confidentiality.
• Perform all other duties as assigned.

Additional Responsibilities:

SUCCESS FACTORS:

• Excellent analytical, people management, project management and organizational skills.
• Ability to train, supervise and develop staff.
• Ability to interpret and apply labor law and organizational policies in a consist manner.
• Demonstrates success in conflict resolution and risk assessment.
• Ability to influence at all levels, exhibiting group process and facilitation skills.
• Ability to plan and accomplish multiple priorities simultaneously, while maintaining a high degree of organizational responsiveness.
• Ability to organize, adapt, problem solve and re-prioritize activities and projects to meet deadlines in an environment of rapid change and growth.

QUALIFICATIONS:

• Bachelor's degree in business administration, Human Resources, or related field, Master's Degree preferred.
• Five years of experience in an upper management position of human resources, with experience in all areas of Human Resources and safety.
• Knowledge of state and federal regulations relating to employment and employee education.
• Knowledge of corporate business management.
• Good written and oral communication skills and public relations skills.

WORK ENVIRONMENT: This position works in an office environment using a computer and general office equipment.


WORK SCHEDULE: Position is regular full-time (exempt) required to work a regularly scheduled 40-hour workweek, with extra time as needed to meet the needs of the organization.