Orthopedic Service Line Coordinator

Orthopedic Service Line Coordinator

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you'll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care

Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

The Orthopedic Service Line Coordinator serves as the operational and clinical liaison between the hospital and affiliated orthopedic surgeons, including a large independent orthopedic group. This role integrates elective, trauma, and spine services to ensure efficient, high‑quality, and patient‑centered care across the continuum.

Requirements:

• 3 to 5 years directly related experience
• Bachelors Degree
• Orthopedic, OR, or acute care experience required. Strong knowledge of orthopedic workflows (joint, trauma, spine).
• Experience working with physicians and interdisciplinary teams

Responsibilities:

1. Operating Room Coordination & Throughput: Coordinate daily orthopedic OR schedule including elective, add‑on, and trauma cases. Optimize block utilization, first‑case starts, and turnover times. Escalate and resolve delays, equipment issues, and implant coordination. Align surgeon preferences with operational efficiency.

2. Trauma Program Liaison: Coordinate orthopedic trauma flow from ED arrival through surgery and admission. Collaborate with ED, trauma team, and on‑call surgeons. Track time‑to‑OR and throughput metrics. Participate in trauma performance improvement initiatives.

3. Spine Program Liaison: Coordinate complex spine cases including pre‑op, intra‑op, and post‑op phases. Align neuromonitoring, anesthesia, and implant resources. Standardize workflows to reduce variability. Support LOS and throughput improvement.

4. Liaison to Independent Orthopedic Group: Serve as primary hospital contact for orthopedic group. Manage expectations around OR access, scheduling, and inpatient care. Facilitate regular communication and issue resolution. Support alignment on growth and operational strategy.

5. Cross‑Continuum Coordination: Ensure seamless transitions from clinic to hospital to post‑acute care. Coordinate with case management, therapy, and post‑acute providers. Improve discharge efficiency and patient experience.

6. Metrics & Performance: OR utilization and block efficiency. Length of stay and readmissions. Case delays and cancellations. Patient satisfaction scores.