Seasonal Sales Associate

Seasonal Sales Associate

Position Type: Seasonal, Full-Time Hourly, Non-Exempt

Seasonal Term: June to September Reports To: Sales Manager, Assistant Sales Manager and Sales Leads

The Sales Associate is responsible for profitably selling merchandise and delivering an exceptional in-store experience to Montana Supply customers.

Montana Supply Co. is a mountain lifestyle boutique located in the heart of Big Sky, MT. We're passionate about delivering high-quality products and curating an exceptional shopping experience for our customers. Grounded in creativity, collaboration, and community, we invite you to join our growing team and help elevate our brand in the retail space.

Nestled in the heart of the Rocky Mountains, Big Sky offers a unique blend of outdoor adventure, stunning natural beauty, and a tight-knit community. Whether you're an outdoor enthusiast looking to explore world-class skiing, hiking, or mountain biking, or someone who simply enjoys a peaceful, picturesque environment, Big Sky has something for everyone. Plus, housing will be provided by the employer in a cozy, dual room, allowing you to enjoy the full experience of living in this beautiful mountain town.

Position Overview

The Sales Associate is a non-exempt, hourly full-time seasonal position responsible for profitably selling merchandise and facilitating an exceptional in-store experience for Montana Supply customers. This role reports directly to Supervisors, including the Sales Manager, Assistant Sales Manager and Sales Leaders.

Primary Duties

The responsibilities of a Retail Sales Associate are divided into three main categories:

1. Customer Service (80%)

• Greet customers professionally and courteously.
• Memorize store policies, current promotions, and events.
• Provide accurate information regarding merchandise, store policies, and local insights; escalate issues when appropriate.
• Engage with customers using product knowledge and active listening.
• Stay updated on new product releases, floor layout, and inventory.
• Operate cash registers accurately.
• Execute trained up-selling techniques.
• Communicate outstanding customer transactions or needs to Supervisors at shift end or before breaks.

2. Operations (15%)

• Coordinate with Store Manager, Shift Leaders, and team members on sales goals and floor management.
• Report any technical or operational issues.
• Complete Opening, Closing, and Daily Task Sheets.
• Maintain sales floor appearance per merchandising standards.
• Restock products and support additional tasks delegated by Supervisors.

3. Sales Skill Development (5%)

• Apply newly learned sales techniques during customer interactions.
• Continue training via the Lightspeed Retail POS Skills Sheet.

Skills and Competencies

Skills (Actions based on previous knowledge or qualifications)

• Some high school or equivalent education.
• Basic technology skills (e.g., apps, iPads).
• Light janitorial duties.
• Handling cash and small financial transactions.
• Basic literacy and math skills.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 lbs.

Competencies (Traits or attributes expected in the role)

• Strong verbal communication and product presentation.
• Ability to self-manage and collaborate with team members.
• Comfort interacting with customers.
• High attention to detail.
• Motivation for personal and professional growth.

Working Relationships

Sales Managers

• Submit time-off requests and schedule changes.
• Provide notice of resignation.
• Request information on training and employment status.
• Receive policy updates.

Shift Leaders

• Check in at the beginning of shifts.
• Receive updates on sales, promotions, and events.
• Coordinate and report on customer situations.
• Arrange breaks.
• Communicate work-related issues or complaints.

Benefits

• Shuttle service from airport reimbursement
• Well-being stipended program
• Paid Time Off
• 40% employee discount at Montana Supply Co.
• 25% discount at Cowboy Coffee
• Sponsored team outings
• End-of-season bonus program
• Access to team housing

Additional Notes & Disclaimers

This job description is not exhaustive. Duties and responsibilities may be adjusted at any time.

MT Supply EEO Statement

MT Supply is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions at MT Supply are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by applicable law.