Guest Room Attendant- (Hotel Emma)

Job Description

Job Description

Purpose of the Position:

The purpose of the position of Guest Room Attendant is to clean and maintain rooms and halls in the hotel while performing any combination of the following duties.

Primary Responsibilities:

Duties are as follows but not limited to:

• Cleans rooms, hallways, lobbies, lounges, fitness center, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Delivers items to guest rooms and other areas of the hotel.
• Replenishes room supplies, such as drinking glasses, note pads, pens.
• Makes beds.
• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
• Dusts furniture and equipment.
• Polishes metalwork, such as fixtures and fittings.
• Washes walls, ceilings, and woodwork.
• Washes windows, door panels, and sills.
• Empties and washes wastebaskets.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies.
• Reports any maintenance deficiencies in the room to the proper personnel.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Takes the initiative to greet guests and fellow Associates in a friendly and warm manner.
• Performs other related duties as required.

Job Requirements:

• Position requires effective communication with guests and co-workers.
• Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.
• Six months related experience as a hotel Room Attendant.

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