Product Owner (Technology Operations & Transformation Lead)

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India . Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Product Owner (Technology Operations & Transformation Lead)

Location: Toronto, Canada

Duration: 7 months

Pay rate $60 to $70/hr USD

• They are looking for a Product Owner.
• A techno/functional person would be the best fit.
• This position is located in Toronto and will be onsite a few days a week.

Operational Responsibilities:

• Drive readiness assessments, standardize operational practices, and support the AI Readiness team in implementing scalable and operational readiness for the AI security development, implementation, and operational lifecycle.
• Focus on resilience, observability, and runtime response preparedness for AI end-to-end implementation from day 1 through to BAU.
• Maintain clear documentation of readiness and operational workflows, SOPs, target operating and interaction models, and ongoing business/technology dependencies for scale and handover.
• Lead continuous improvement efforts and adapt to evolving complex tech operational requirements.
• Proactively recommend opportunities to enhance productivity, effectiveness, and operational efficiency.
• Support the AI Defense Leadership team in implementing the AI Defense operational readiness strategy, vision, and multi-year roadmap across the Enterprise.
• Support the AI Defense Leadership team in providing high-level and detailed updates across organizational levels, maintain a feedback loop for proactive plan adaptation, and maintain transparency through clear reporting and issues' escalation.

Team and Stakeholders' Responsibilities:

• Support the AI Defense team in ongoing AI app threat assessments, implementation of appropriate control procedures, vulnerability assessments, remediation recommendations, and any other relevant areas.
• Develop effective working relationships with North American dispersed teams and businesses.
• Act as the bridge between AI business stakeholders, AI development, SRE, infrastructure, security, architecture, and BAU support teams to ensure all technology security components are integrated into all AI applications, Enterprise or LOB-specific, and any control gaps are addressed.
• Provide support and consultation in preparation for Audits and in composing management responses and proper remediation activities.
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Reporting Responsibilities:

• Translate program data into actionable insights, managing productivity and performance dashboards to ensure accurate, timely, and impactful reporting.
• Participate in AI app security incident responses relevant to business (or enterprise wide) and represent respective function and Enterprise position to the business, and business needs to incident response team.
• Provide input on AI security-related Regulatory compliance requirements, reporting, and questions.

Qualifications:

• Bachelor's Degree or equivalent vocational experience, demonstrating rigorous analytical and quantitative focus.
• Deep understanding of complex technology delivery life cycles and cross-functional coordination across Product, Engineering, and downstream Operations.
• Demonstrated ability to support large-scale technology initiatives with visibility and impact across multiple functions, including strategic planning, launch enablement, and pipeline health tracking.
• High degree of comfort working in an unstructured environment.
• Highly motivated self-starter who takes ownership of responsibilities and demonstrates leadership qualities in driving initiatives and achieving results.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.