IT Support Supervisor - Frontline Service Desk Lead

The Applied Research Laboratory at Penn State University

The Applied Research Laboratory (ARL) at Penn State University seeks an IT Technical Support (ARL) – Supervisor to lead frontline ITS support in a highly secured environment. This on-site role in State College, PA guides student staff, oversees service desk operations, and drives KPI-driven improvements within the ITS division. Applicants should have strong leadership, ITSM, and customer-service skills, with experience supporting Windows and Linux endpoints. #J-18808-Ljbffr The Applied Research Laboratory at Penn State University

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Vacancy posted 5 days ago

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