Commercial Customer Service Representative

Job Description

Job Description

Are you upbeat, high-energy, have a positive attitude and genuinely enjoy helping people? Do you love a challenge, set daily and weekly goals because they help keep you focused and on track, and you love the sense of accomplishment? Do you like to continually grow and learn new things to enhance your knowledge, skills, and abilities, and take pride in your job?

We are a rapidly growing insurance agency that provides business insurance to companies within and around Phoenix, AZ. Our agency is team-oriented, and we believe that happy employees are productive and successful employees. We provide the tools, resources, training and whatever is necessary to set up an individual for success. After that, we expect our team members to do their very best to provide our customers with an outstanding and effortless experience to help our agency grow.

Your mission will be to help customers with their commercial insurance needs, as well as to identify other ways our agency can serve them. Your responsibility will also be to provide a high-level customer experience so they will continue to do business with us and tell others about how wonderful it is to work with our agency.

Some of the expectations for this position are: *Strong work ethic *Help customers who call in or visit our agency *Assertive, confident and not afraid to proactively reach out to customers *Solve problems for customers to make their experience with insurance effortless *Be a team player, committed to the agency’s vision and goals *Come to work with a positive, can-do attitude *Bi-Lingual preferred

Skills and Experience needed to be successful: *Tech savvy…flip phones need not apply *Comfortable with all forms of electronic communication systems and willing to learn *Willingness to quote business on different carrier websites *Proficient with Outlook, Microsoft Excel, Word and the Internet *A P&C license is a plus but we will arrange for you to acquire if needed. *Attention to detail and accuracy *Excellent written and verbal communication skills *Ability to work in a fast-paced, dynamic environment, embrace change, flexible

Benefits: Salary between $32-$35k plus commission on new business premium written 15 PTO Days Matching 401K after 1 year of employment

How to Apply (pay attention to this): -Apply online or send your resume to View email address on ziprecruiter.com. Title the email: Commercial Applicant.
Include a cover letter that addresses the following: -Why you want the job. -Why you’re the best person for the job and what you bring that no one else does. -What contributions you can make to help with the growth and success of our agency?