Supply Systems Analyst

Navy Retail Business Process Analyst

Serves as a Navy Retail Business Process Analyst for Industrial Support Activity (ISA) production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Order Management.

Provides subject matter expertise for supply operations within Order Fulfillment, establishing goals and metrics with Process partners, and performs complex analytical work to resolve issues outside established procedures.

Evaluates, designs, and enhances automated supply systems by conducting functional and technical assessments; translates operational requirements into specifications to guide developers in automating processes and improving system functionality.

Interprets changes in supply policies and procedures to assess impacts on retail operations and Order Management, and monitors compliance by analyzing performance trends and preparing reports that outline risks, deficiencies, and recommendations.

Communicates Order Fulfillment concepts to internal and external stakeholders, implements updated policies and workflows through effective change management, and documents end-to-end audit readiness processes.

Provides timely and accurate responses to auditor inquiries and drives the prompt implementation of corrective action plans to resolve identified audit deficiencies.

Creates instructional materials, delivers training on new procedures and system enhancements, and develops supplemental guidance and updates when existing instructions do not meet operational needs.