Service Coordinator-2

Receptionist Job at BMW of RockvilleAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.Day-to-Day ResponsibilitiesMeet and greet customers in a professional mannerOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on holdTake thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leaveProvide basic information to callers who have general inquiresAssist with filing duties and other administrative tasks as neededPrepare sales and service gas tickets for the Accounting DepartmentServe as a backup to the Sales Department CashierAssist the General Manager with various clerical duties as neededAttend meetings and trainings as scheduledPerform other duties as assignedBe friendly, professional, courteous and efficient when working with all customers and employeesRequirements for This JobHigh School diploma or equivalentPossess excellent written and verbal communication skillsAbility to operate a multi-line switchboardAbility to read and comprehend instructions and informationAbility to work well with the publicExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.