Airport Security Officer Customer Support Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Airport Security Officer Customer Support Patrol in Honolulu, HI , you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy government transportation location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this public-facing role, you will support a welcoming environment through teamwork, integrity, and a caring approach while representing a company that is agile, reliable, and innovative.

Position Type: Full Time

Pay Rate: $19.23 / Hour with an hourly bonus of $4.30. Premium paid shall be based on the position actually worked by the employee.

Job Schedule:

DayTimeMon07:30 AM - 04:00 PMTue07:30 AM - 04:00 PMWed07:30 AM - 04:00 PMSat07:30 AM - 04:00 PMSun07:30 AM - 04:00 PM

Requirements:

• 20+ Years of Age
• Valid Drivers License
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam

What You'll Do:

• Provide customer service to visitors, travelers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and/or public agency partners.
• Conduct regular and random patrols of terminals, public areas, parking locations, access points, and perimeter areas to help to deter unwanted activity and identify unusual conditions.
• Monitor entry activity, restricted areas, and credential compliance as directed by post instructions, helping to support authorized access and orderly operations.
• Assist with traffic flow, wayfinding, and crowd management during busy periods, special events, and/or transportation disruptions while maintaining a visible presence throughout the location.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• The ability to lift more than 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1618635