Dental Office Manager
Urgent Dental Center & Family Dentistry
- Location 8925 Madison Ave,Indianapolis, IN, 46227,United States
Urgent Dental Center & Family Dentistry (UDC)
Lead a Team. Make an Impact. Grow With Us!
At Urgent Dental Center & Family Dentistry, our mission is to provide urgent access to dental care, everywhere. We are looking for a motivated, organized, and results-driven Dental Office Manager to lead daily operations, develop a strong team, and ensure our patients receive exceptional care.
We are a fast-paced dental practice focused on urgent access, comprehensive treatment, and same-day care. The ideal candidate is a strong leader who can balance team development, patient experience, scheduling, and office performance while creating a positive and accountable work environment.
Responsibilities
Oversee daily office operations to ensure efficiency and a positive patient experience.
Lead, coach, and develop front office and clinical team members.
Manage office scheduling, staffing, and labor costs to meet operational goals.
Monitor key performance indicators, including production, collections, patient flow, and schedule utilization.
Ensure the office supports UDC's same-day treatment philosophy and urgent access model.
Assist with patient concerns and resolve issues professionally and effectively.
Oversee patient scheduling, check-in/check-out processes, and administrative workflows.
Ensure accurate documentation, insurance processes, and financial protocols are followed.
Maintain compliance with OSHA, HIPAA, and company policies and procedures.
Manage inventory, office supplies, and overall office organization.
Communicate regularly with regional leadership regarding office performance, staffing, and operational needs.
Foster a positive team culture built around accountability, teamwork, and our company values.
Qualifications
Previous dental office management or dental leadership experience preferred.
Strong leadership, communication, and problem-solving skills.
Understanding of dental office operations, scheduling, insurance, and patient financial processes.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to motivate, coach, and hold team members accountable.
Proficiency with dental practice management software preferred.
Dependable, adaptable, and solutions-oriented.
Must be willing and able to work Saturdays when needed based on office scheduling and operational demands.
Why Join UDC?
Supportive leadership and team-focused environment.
Opportunities for professional growth and advancement.
Hands-on training and ongoing development.
Opportunity to make a meaningful impact on office performance and patient care.
Be part of a growing organization that values strong leadership and teamwork.
Our Values
Do What's Right – Lead with integrity, honesty, and transparency.
Grow With Purpose – Continuously improve and develop.
Express Gratitude – Build a culture of appreciation.
Make It Happen – Take ownership, work together, and find solutions.
Ready to Lead and Make It Happen?
Apply today and become part of a team that is changing the way patients access dental care!
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