Customer Service Representative

Customer Service Representative (Seasonal, Part-Time) – Eastgate Sod | Remote Job Summary Eastgate Sod (EGS) is seeking a dependable and friendly Customer Service Representative to support its sod cutting season, which runs from mid-March through early December . This part-time, seasonal role averages 2–3 hours of active work per day with on-call availability during weekday business hours. The position is fully remote, offering flexibility and the opportunity to support a growing local business. The successful candidate will answer customer calls, process orders, and provide support for both phone and web-based inquiries. Key Job Details Job Title: Customer Service Representative (Seasonal, Part-Time) Employer: Eastgate Sod Location: Remote (Cincinnati, OH area) Pay: $225/week Job Type: Part-Time, Seasonal Schedule: On-call availability during weekday business hours; approx. 2–3 hours/day Season: Mid-March to Early December Key Responsibilities Answer incoming customer calls regarding sod orders Accurately enter customer orders (phone and web support) Provide information on sod varieties, availability, pricing, and delivery Assist customers using the online ordering platform Communicate with the owner and sod farm manager as needed Process pallet returns and track credits Monitor and follow up on Accounts Receivable (A/R) issues Candidate Requirements Essential: Professional, confident phone presence Reliable and responsive during agreed weekday hours Organized and detail-oriented Comfortable using computers and web-based systems Ability to work independently from home Preferred: Prior customer service or administrative experience Benefits Competitive weekly pay ($225/week) Flexible schedule Work from home convenience Opportunity to support a growing local business Ideal for stay-at-home parents, semi-retired professionals, or those seeking flexible part-time work Application Process How to Apply: Send a brief introduction and resume outlining your experience and availability. Highlight your customer service or administrative background. Shortlisted candidates will be contacted for interview. CLICK HERE TO APPLY #J-18808-Ljbffr