Network Technician/Systems Technician

Network Control Technician

Own your opportunity to provide technical assistance to end users of the United States Postal Service. As a Network Control Technician, you'll see the bigger picture on mission initiatives and where your career can go at GDIT. Meaningful work and personal impact as a Network Control Technician at GDIT will be impactful to the mission of USPS. You will play a crucial role in technical support functions at USPS. We are seeking a seasoned Network Control Technician to join our team. This candidate will play a critical role in providing technical assistance and training to end users.

Key Responsibilities:

• Provides technical assistance and training to end-users.
• Complex hardware and software support responsibilities, as well as increased skills in such areas as troubleshooting, application support, hardware installation, hardware/software integration, evaluation of vendor software packages, interface with external hardware/software vendors, or customer service responsibilities.

Principal Duties/Responsibilities:

• Primary technical support for end users, including off-hours support.
• Installs, modifies, configures, upgrades, and troubleshoots personal computer hardware and software
• Installs, configures, and maintains peripheral equipment (e.g. printers, scanners, monitors, keyboards, IP phones, etc.)
• Physical maintenance of networking equipment (Wireless Access Points, Cisco switches, ethernet cabling), including replacing failed access points and network switches.
• Diagnoses hardware, software, and end-user problems and takes remedial actions.
• Assists with the implementation of procedural changes.
• Install, modify, configure, upgrade, and troubleshoot application related software, including, but not limited to, Microsoft products, Oracle Products, Developer Tools (Git, UFT, SQLDeveloper, etc.), virus protection, and general office automation.

What You'll Need To Succeed:

Education:

• Bachelor's degree in a relevant field from an accredited College/University is preferred.
• Alternative Path: If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.

Required Experience :

• Minimum of 3-7 years of relevant experience

Security Clearance Level:

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

• On-site in Topeka, KS

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace