Field Engineer

Job Details

Job Details: Job Location: ATLANTA, GA 30324, Salary Range: $65,000.00 - $80,000.00 Salary/year, Travel Percentage: Up to 70%

Company Information

Company: Coreforce

Location: Remote

Job Type: Full-time

Salary: $65,000 - $80,000 annually, based on experience

Company Overview

Coreforce is an innovative technology company providing public safety organizations a comprehensive technology suite from dispatch to the courtroom. Coreforce delivers integrated technology designed to support public safety entities, regardless of organizational size. Our products - body cameras, in-car videos, mobile routers, and digital evidence systems- help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.

Field Engineer - Build Your Career with Purpose

Join Coreforce and use your field engineering skills to support innovative technology that strengthens communities.

Why You'll Love Working Here

• Flexible hybrid schedule.
• 15 PTO days + floating holiday.
• Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
• Annual bonus.
• Tuition reimbursement.
• Career growth in a fast-growing, mission-driven company.
• Collaborative, purpose-driven culture.

Responsibilities

• Advise customers, PMs, and various stakeholders on daily site status and issues.
• Work daily with PMs and Regional Field Eng. Supervisor on special parts requirements for Deployments.
• Collaborate daily with the support team to identify and resolve issues.
• Utilize various software programs daily, such as:
  • Office 365
  • Google Suite
  • Microsoft Office Products
  • Polaris and other proprietary programs
• Support software and engineering team on site with issues found in the field.
• Support field team on issues as they arise
• Assist the Operations Team as needed in the areas of:
  • Training (Customers and Team Members)
  • Uniforms (As Extra Help is Needed)
  • Production (As Extra Help is Needed)
• Documentation of daily tasks performed daily.
• Ongoing sharing of lessons learned.
• Ongoing travel as required.
• Perform other related duties and tasks as needed

Qualifications

• Associates Degree in Networking preferred
• MCP, A+, Network + preferred
• Great personal skills and ability to interact with customers and team members
• Technical writing skills for development of technical documents
• Ability to think outside the box
• Understanding of 12-volt systems and low voltage wiring
• Cat 6 cabling and network wiring
• Basic knowledge of hand and power tools
• Must be flexible, adaptive and forward-thinking
• Must be eager to teach and lead, continually striving to help everyone improve
• Proficiency in:
  • Microsoft Suite
  • Adobe Creative Suite
  • Microsoft 365
  • Polaris (and other proprietary software)
  • Google Suite products
  • Data Analytics
• Demonstrable experience in networking, IT and vehicle wiring systems
• Organized, productive and results-driven
• Independent worker, contributing creatively with minimal/no supervision
• Exceptional communication skills (Written and Verbal)
• Experience with networking and in-car audio installations preferred.
• Adaptive, enjoying challenges, persevering and focusing on getting the job done right the first time.

Coreforce is an equal opportunity employer committed to diversity and inclusion.