Donated Goods Manager

Job Description

Job Description

The Donation Manager supports store leadership in managing merchandise processing and daily retail operations, ensuring policies, procedures, and operational standards are consistently executed. Working closely with the Store Manager, you will drive operational efficiency, oversee staff performance, and help maintain a productive, customer-focused environment that delivers a high-quality shopping experience.

As a key member of the store team, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. This role is ideal for a hands-on leader who thrives in a fast-paced retail environment and is committed to both team development and operational excellence. Compensation:

$47,300

Responsibilities:

• Perform additional duties as assigned by the supervisor
• Communicate operational concerns to the Store Manager and District Manager, offering insights and recommendations, and collaborate on action plans to address issues
• Maintain a safe and secure environment by enforcing safety standards and actively preventing internal theft and shoplifting
• Recruit, hire, train, and manage staff, ensuring compliance with company policies and holding team members accountable for performance and conduct
• Regularly review and analyze store sales, payroll, and other operational expenses to ensure financial goals are met while maintaining cost control and profitability
• Oversee daily store operations to ensure smooth workflows and efficient coordination across all departments

Qualifications:

• Effective leader who motivates teams, promotes accountability, and drives continuous improvement
• Experience managing production or donation operations in fast-paced settings, with a focus on system improvement and efficiency
• Bachelor’s degree in business, Operations, or related field, or equivalent experience preferred
• Strong problem-solving abilities, tackling challenges with creative and practical solutions
• Experience using data to evaluate performance and identify opportunities for improvement
• Adaptable, with the ability to adjust strategies in response to changing priorities and technology
• Detail-oriented with a focus on tracking metrics, setting up systems, and ensuring smooth operations
• Strong communicator able to clearly present information and collaborate across teams

About Company

At Goodwill Industries - Central-North Indiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.