Logistics Coordinator

Sunday - 6:00 pm - 6:00am EST Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication. Description Aviation/Aerospace Department Overnight Shift - three 12-hour shifts Friday - 6:00pm - 6:00am EST Saturday - 6:00 pm - 6:00am EST Sunday - 6:00 pm - 6:00am EST Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication. Responsibilities Answering phones and e-mails professionally and expediently. Adequately assess Sales rep/ project manager needs and determine the reason for contact During order input, adequately gather all relevant information Effectively route packages based on customer specifications Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc. Notify responsible parties for special services requests Identifying opportunities for process improvements to augment the level of quality of service Additional duties as assigned. Work with external and internal clients to arrange, transport, and deliver their consignments. Utilize our vendors and partners to provide timely, professional, and cost-effective solutions. Utilize our TMS effectively and diligently. Use your sense of urgency to identify, communicate, and solve problems. Communicate effectively with Sales reps/project managers, coworkers, and management. Have a familiarity with governmental compliance agencies such as the TSA and DOT. Perform other duties as assigned Requirements Qualifications & Skill Requirements Bachelor’s degree in supply chain, or related field preferred Transportation experience or internship is ideal International airfreight experience required Aviation experience required Natural ability to multi-task in a fast-paced work setting Impeccable customer service skills; ability to build trust and maintain relationships within the business Ability to communicate (written and verbal) effectively in a diverse, multicultural environment Excels in meeting deadlines and demonstrates superior time management skills Must possess strong attention to detail Highly motivated team player with an outgoing and positive work attitude Advanced skills with Microsoft Office products and daily PC use Physical Requirements Must be able sit, walk and stand on a continuous basis, as well as be able to communicate effectively through written and verbal expression using either a PC/keyboard or a telephone. Must be able to effectively deal with moderate levels of stress The noise level in the work environment is moderate to high Must be able to stand, kneel, bend, squat and stoop as needed The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Key Competencies Problem-solving solutions Ability to work in a time-sensitive environment Desire and drive to learn and grow Highly motivated team player with an outgoing and positive work attitude Well organized, able to plan and effectively set priorities for implementation Ability to be flexible as priorities shift Demonstrated ability to work in a client centric environment Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization Outstanding communication skills - Excellent verbal and written with an emphasis on listening Understanding and responsive to situations that require a sense of urgency Consistent in follow-up and follow-through Credible with a high level of personal integrity Adaptive to ICAT’s core values Supervisory Responsibilities: No Travel Requirement : No Hourly Rate Range: $23.87 - $28.08 #J-18808-Ljbffr ICAT Logistics